Contact businesses or private individuals by phone. Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation. Describe p…
Improve system performance by identifying problems and recommending changes. Improve client references by writing and maintaining documentation. Follow up customer calls where ne…
Assist customers in navigating website Provide timely responses to customer queries regarding promos, packages and redemptions of promos Coordinates with other teams to resolves …
Deliver dynamic training lessons across the project to a diverse learning audience. Ensure effective knowledge transfer via an assortment of teaching techniques, assessment tools …
For Direct Hiring Take inbound calls concerning subscription plans, promos, activation, reconnection, upgrades and billing inquiries. Resolve customers’ issues via phone in a pro…
Handle customer queries, account verification, payment confirmation and other inquiries. Maintain company standards during recorded calls in order to ensure high quality service. …
Arranging flights, travel insurance and accommodation Using a booking system to secure ticket reservations and reschedule flights Collecting and processing payments or refunds A…
Deal directly with customers either by telephone or electronically thru emails, chat and other messaging system Respond promptly to customer inquiries with courtesy Perform custo…
Take the customer through the sales process. Respond to questions. Document all call information according to standard operating procedures. Provide answers to clients by: I…
Maintain call center database by entering information. Manage large amounts of inbound and outbound calls in a timely manner Participate in development of client training program…
Responding promptly to customer inquiries. Maintaining a positive, empathetic and professional attitude toward customers at all times. Communicating with customers through variou…
Extend medical support to provide quality and excellent medical services to patients Handle inbound calls from patients, healthcare providers and physicians Accurately process re…
Contact insurances for claim inquires, unspecified denials, patient eligiblity status and request for claim processing if necessary. Explain reasons for claim denials, provide cla…
Schedule appointments with patients and keeping track of patient records and medical histories Provide information about treatments, procedures, and medications to patients and th…
Assist dental patients with concerns regarding their dental insurance coverage. Book patient dental appointments and assist them with any requirements prior to and post dental che…
Serve as primary contact for patients regarding health insurance policy inquiry. Assist patients in registering efficiently and completing all required forms for availing of healt…
Follow communication “scripts” when handling different topics. Keep equipment operational by following established procedures and reporting malfunctions. Provide customers with p…