Call Center Agent | Quezon City
ACES
- Quezon City, Metro Manila
- Permanent
- Full-time
- Take the customer through the sales process.
- Respond to questions.
- Document all call information according to standard operating procedures.
- Provide answers to clients by:
- Identifying problems.
- Researching answers.
- Guiding client through corrective steps.
- Customer service experience in any industry is a plus but not required.
- Previous technical background is also a plus.
- Average to advanced written and spoken English.
- Average to advanced knowledge in web navigation.
- Amenable to shifting schedules including Night Shifts.
- Retirement Benefit Plans
- Special Leave Benefits for Women
- Single Parent Leave
- Medical / Health Insurance
- Paid Sick Leave
- Free Lunch or Snacks
- Performance Bonus
- Paid Bereavement/Family Leave
- Recruitment / Signing Bonus
- Life Insurance
- Paid Vacation Leave
- Child Care Benefits
- Transportation Allowances
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
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