This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. Who We Are Hewlett Packard Enterprise is the global ed…
Workforce Management (WFM) Analyst This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise…
Qualifications: Bachelor's Degree in a recognized technical, engineering, scientific, managerial, business, or other discipline related to area of expertise At least 1 year of prev…
Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the ch…
This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. Who We Are Hewlett Packard Enterprise is the global ed…
Under the supervision of the Workforce Management and Analytics Supervisor, the Workforce Management Analyst III will assist in monitoring, reviewing, and analyzing the University'…
Workforce Management Analyst - Freelance, Remote Department: Support & Leadership Employment Type: Full Time Location: Philippines Reporting To: Client via Magic Compensa…
Job Description : Are you a highly analytical and results-driven professional ready to be at the heart of our contact center operations? We are seeking a Workforce Real Time Anal…
Are you a highly analytical and results-driven professional ready to be at the heart of our contact center operations? We are seeking a Workforce Real Time Analyst (with Scheduling…
Job Description: Own the Supplier Support Portal (SSP), uploading and maintaining accurate manpower and billing data for manual invoice generation by manpower agencies. Validate wa…
Ensures passing service levels for each Operations account by engaging in real-time management of the queue. Responds to and acts as the central point of communication in all event…
Job Category: Specialty Operations Job Description: Plan and forecast contact center capacity to meet service levels, cost targets, and customer experience goals. As a Workfo…
Job Description: A Real-Time Analyst with MIS focuses on monitoring and analyzing real-time performance metrics within a Management Information System (MIS) to ensure optimal ope…
Overview The Reporting Analyst is responsible for managing the report development and analysis for all WFM programs/accounts across all sites of IBEX Global Philippines, Inc. -…
Overview The Reporting Analyst is responsible for managing the report development and analysis for all WFM programs/accounts across all sites of IBEX Global Philippines, Inc. - Rec…
College Degree, any course 2-3 years experience in Workforce Management Experience with forecasting and scheduling Experience in handling all LOB (Email, chat and voice) With super…
The Role The Workforce Analyst owns the end-to-end coordination of scheduling and handoffs once a Virtual Assistant (VA) is successfully hired and matched with a client. This rol…
The Difference You Will Make: The Workforce Management (WFM) Scheduler is vital in ensuring we have the best possible support for our guests and hosts within Customer Support ope…
Overview The Reporting Analyst is responsible for managing the report development and analysis for all WFM programs/accounts across all sites of IBEX Global Philippines, Inc. -…
The Workforce Management Analyst II is responsible for advanced forecasting, schedule optimization, real-time performance governance, and capacity modeling for multi-channel operat…
Get email alerts for the latest Jobs in Metro Manila