Jobs at EXL Service

• Senior Assistant Vice President-Risk Management-Operational Risk

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  • Philippines

  Job Category: Operations Job Description: The Senior Assistant Vice President / Senior Operations Director is responsible for leading and overseeing the strategic and operation…

• Assistant Vice President-Voice-Customer Service

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  • Philippines

  Job Description: We are seeking a highly organized and detail-oriented Management Information Systems (MIS) Executive to join our team. The ideal candidate will play a crucial ro…

• Manager-Workforce Management-WFM

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  • Philippines

  Job Description: The Dialer Manager/Strategist will be Responsible for daily management of the phone system including but not limited to list management, creating and tracking ad…

• Assistant Manager-Customer Care Voice-Inbound

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  • Philippines

  Job Description: Manage a team of executives managing calls, chats and emails (member services) and be directly responsible for team performance. Lead, motivate and mentor the te…

• Assistant Manager-Banking Operations-Collections

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  • Philippines

  Job Description: Manage a team of representatives (managing emails, chats and calls) and drive overall performance for his/her team. Responsible for supervisory support through t…

• Assistant Manager-Customer Care Voice-Inbound

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  • Philippines

  Job Description: In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include…

• Manager-Partner Operations-Operations

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  • Philippines

  Job Description: Key Responsibilities: Quality Assurance & Monitoring Develop and implement quality assurance policies, procedures, and standards. Monitor and evaluate inboun…

• Senior Manager-Voice-Customer Service

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  • Philippines

  Job Description: The Senior Operations Manager - BPO Travel Industry is responsible for leading and optimizing travel-related outsourcing operations. The role ensures operational…

• Manager-Workforce Management-WFM

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  • Philippines

  Job Description: Responsibilities: Generates month-wise, day-wise and interval-wise forecast incorporating historical trends and other factors such as special events, seasonali…

• Assistant Manager-Business Analysis-Business Analyst

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  • Philippines

  Job Description: We are seeking a skilled Data Analyst who has a strong foundation in data analytics, experience working with large datasets, and expertise in analysing operation…

• Senior Executive-Workforce Management-WFM

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  • Philippines

  Job Description: Key Responsibilities/Deliverables Continuously monitor operational metrics, including service levels, call volumes, and staffing adherence Identify and respond…

• Associate - Business Analyst-Training-Pre-Process Training

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  • Philippines

  Job Description: Excellent written and verbal communication skill, C1 CEF Score  Ability to communicate correctly and clearly  Good Problem Solving and Strong troubleshooti…

• Senior Executive-Finance Accounting & Auditing -Accounting Support

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  • Philippines

  Job Description: We are seeking a Customer Service Representative to assist customers with their inquiries via calls, chat, and emails, encompassing generic queries, account/applic…

• Assistant Manager-Customer Care Voice-Inbound

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  • Philippines

  Job Description: In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include u…

• Assistant Manager-Product Development-Technology/Digital Product Owner

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  • Philippines

  Job Description: Primary Internal Interactions: All Departments/Operations Team Global Technology Team Internal Auditors End Users Business and Technology Management Team …

• Associate - Business Analyst-Training-Voice and Accent

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  • Philippines

  Job Description: We are seeking a highly organized and detail-oriented Management Information Systems (MIS) Executive to join our team. The ideal candidate will play a crucial ro…

• Senior Manager-Consulting-Technology Consulting

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  • Cebu

  Job Description: Essential Functions Client Portfolio Management - End of End owner of key accounts from IT Service delivery perspective IT Service Management and Delivery - Le…

• Assistant Manager-Customer Care Voice-Inbound

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  • Philippines

  Job Description: Manage a team of representatives (managing emails, chats and calls) and drive an overall performance for his/her team. Responsible for supervisory support throug…

• Manager-Application Development-Client Implementation

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  • Philippines

  Job Description: The candidate will be working with a range of clients and wider business practices to engineer/re-engineer, design and strategy to help our clients as they embar…

• Senior Manager-Application Development-Client Implementation

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  • Philippines

  Job Description: The candidate will be working with a range of clients and wider business practices to engineer/re-engineer, design and strategy to help our clients as they embar…

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