Job Description: Summary Responsible for the development and maintenance of a comprehensive forecasting and scheduling model by using Workforce Management tools to analyze tren…
Job Description: Responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication, while ensuring forecast a…
As we continue to grow, we are on the lookout for talented individuals who not only possess the right skills and qualifications but also align with our values and contribute to the…
Job Description Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your…
Position Description: The Workforce Management Analyst is responsible for the daily efforts to provide a great customer and employee experience by effectively delivering real-tim…
Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in …
Job Description Monitor agent status in real-time. Monitors inbound operations to ensure optimal staffing levels. Evaluate adherence and take immediate action to improve performanc…
The Sr Workforce Analyst is vital in ensuring that we have the best possible workforce analytics to ensure that Customer Service is optimized to help Hopper's customers. The Sr W…
Job Description: Create accurate and consistent staff forecast, shrinkage, overtime, and VTO planning and scheduling for assigned client(s). Maintain and analyze historical tre…
Job Description Join the team redefining how the world experiences design. Kamusta, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunti…
Job Description: Create accurate and consistent staff forecast, shrinkage, overtime, and VTO planning and scheduling for assigned client(s). Maintain and analyze historical tren…
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come …
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goa…
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come …
Job Description: Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread acr…
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come …
Job Description: Create accurate and consistent staff forecast, shrinkage, overtime, and VTO planning and scheduling for assigned client(s). Maintain and analyze historical tren…
The SBS Client Services Real Time Analyst is responsible for monitoring the effectiveness of the forecast and the execution of the scheduling plan. This is performed real-time, as …
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come …
Showcase your talents. Create your success story with us! We are looking for awesome Workforce Management professionals who wants to join our growing #happy@work team! Workforce Re…