Provide booking and reservation services to corporate clients/customers. Use a booking system to secure ticket reservations, reschedule flights, process refunds and collect paymen…
Contact insurances for claim inquires, unspecified denials, patient eligiblity status and request for claim processing if necessary. Explain reasons for claim denials, provide cla…
Handle patient calls with empathy and in a professional manner Assist patients in obtaining and understanding their medical benefits Examine medical claims of patients and verify…
Deliver dynamic training lessons across the project to a diverse learning audience. Ensure effective knowledge transfer via an assortment of teaching techniques, assessment tools …
Answers inbound sales calls directly from prospective and/or existing customers. Builds rapport with customers by probing for needs and recommending appropriate solutions. Makes …
Apply a positive attitude and top-notch customer service skills to make an impact on the customer's experience Provide accurate information to existing and potential customers via…
Contact by phone with debtors to make payment arrangements/establish payment dates and resolve issues and disputes Capture accurate, detailed notes of discussions and arrangements…
Follow up customer calls where necessary Maintain customer/potential customer data bases Accomplishes information systems and organization mission by completing related results a…
Provide excellent customer service by dictating a variety of conversational topics verbatim. Use effective listening skills to transcribe telephone conversations for hard-of-heari…
Handle customer requests, account verification, product feature inquiries, and the like. Maintain company standards during recorded calls in order to ensure high quality service. …
Assist users in identifying technical issues and finding right solutions Conduct remote troubleshooting and give step by step clear instructions to customers over the phone Ensur…
Handle sales calls to prospective customers to explain the services and promos and subscriptions plans of the company. Take inbound calls from existing subscribers and attend to t…
Respond to inbound calls from customers in a courteous and efficient manner. Handle customer and user queries and provide resolutions to issues based on company policy. Keeping r…
Provide excellent customer service by dictating a variety of conversational topics verbatim. Use effective listening skills to transcribe telephone conversations for hard-of-heari…
Maintain the highest level of confidentiality with all information obtained. Represent the Bank in a manner that maintains and expands positive relations with all customers Serve…
Provide a valuable connection between insurance customers and policy providers. Follow up with insured individuals regarding insurance premium and deductible payments. Provide …
Process inbound inquiries on subscription plans and promos and requests related to activation, disconnection, upgrades and billing concerns. Handle customers concerns with urgency…
Prepare sales pitch to B2B clients and help them realize the full potential of online campaigns. Strategically assess client needs including effective questioning, objection handl…
Responsible for reaching out to customers to collect payment for overdue invoices Handle resolution of customer billing issues Monitor accounts receivable balances with the objec…