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The Quality & Performance Analyst is responsible for tracking, analyzing, and evaluating individual and team performance across projects. This role ensures that KPIs, SLAs, and qua…
At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub. Umpisa Inc. is a progressive technology services company that partners with select industr…
Description & Requirements Are you passionate about creating a more sustainable future? We are looking for a proactive QA Analyst to join our innovative team, dedicated to develo…
Company Description About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and …
ISTA Solutions is a leading Business Process Outsourcing (BPO) company, providing exceptional services to clients worldwide. We are currently searching for a dedicated and experien…
Job Overview: We are looking for a highly analytical and results-driven Quality Analyst to support our Outbound Sales Team. This role is key in driving sales excellence, ensuring…
Transcom is looking for talented individuals like you to join our awesome team! Be the next QA Analyst for our Transcom Pasig site. Join our Transcom Family as a QA Analyst The…
The Data Quality Senior Lead Analyst for the DCRM Independent Review and Report (DCRM iRR) team is accountable for the management and execution of continuous Data Quality standards…
What We'll Bring: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation - we’re consistently exploring new technologies and tool…
Job Description Performs regular QA evaluation of Customer Service Ops agents' customer handling completed via Call, Live Chat, Email, Webform and Social Media Performs regular scr…
Are you an ambitious Customer Service Representative ready to take your career to the next level? Support Services Group is on the lookout for a passionate and collaborative indivi…
Job Description: At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub. Umpisa Inc. is a progressive technology services company that partners …
Job Description The Quality Test Analyst I is primarily responsible for the planning, design and execution of manual and automated test scripts. He/she will have to work closely …
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health o…
Overview The QA Analyst will be responsible for proactively identifying agent level performance related opportunities by KPI up to and including customer experience drivers, sales …
Overview The QA Analyst will be responsible for proactively identifying agent level performance related opportunities by KPI up to and including customer experience drivers, sales …
Overview The QA Analyst will be responsible for proactively identifying agent level performance related opportunities by KPI up to and including customer experience drivers, sales …
About Us The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It's the cornerstone of…
Job Description Role and Purpose The Collection QA's main goal is to monitor and improve the quality of collection calls and processes. This ensures the collections team follows co…
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