Senior HR Associate

Mandaluyong City, Metro Manila
Permanent
Full-time

6 days ago

Key ResponsibilitiesProvide high quality HR services, including onboarding, contract management and expat management (for international assignments)Prepare employment contracts, letters, and other HR employment documentation with high standard of accuracy.Support implementation of various processes, programs, upgrades and improvement activities which are HR related.Ensure accuracy in process documentation, including updating and creating Work Instructions that adherences to the current process.Provide basic service and support on minor issues relating to defined HR processes as assigned by Team Leader and/or ManagerOptimise the use of current HR systemsSupport technology implementations, upgrades and process improvement activities that relate to HREnsure output is in line with the SMEC/SJ templates, ensuring adherence to SMEC’s/SJ’s Business Management System (BMS) guidelines and standardsReview insurance requirements and compliance of international employees prior to mobilisation, advising the appropriate people where there are discrepanciesMaintain data integrity of information held in the systems through auditing and resolution of issues. Provide additional support to the Corporate HR team as and when required covering HR-focused reporting and ad hoc tasksAd hoc tasks as requestedKey Performance IndicatorsLess than one out of twenty documents that leaves the HR Services team has an errorThere are no recurrent omissions or deviations from approved and documented processesThe correct templates are used for each documentDocuments are produced in a timely manner and with a high standard of accuracyInsurance issues are identified and escalated appropriatelyInformation held in the HR systems is accurate and reliableResponses are correct, delivered in an acceptable timeframe and professionally worded. If redirection is necessary, ensure the transfer is seamlessQueries and issues are escalated appropriatelyProfessional ethics and standards are maintainedKey Qualifications, Knowledge, Skills and Experience

Candidate must possess at least a Bachelor's/College Degree in a relevant field
2 to 3 years’ related experience within a Shared Services Environment
Candidate should be a highly motivated self-starter, be able to demonstrate competence in technical problem solving and must also be able to work under pressure both individually and as part of the team
Proven interpersonal and communication skills
Must be analytical, hardworking, a team player and must support the concept of “fun” in the workplace
Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion
Effective time management, administrative documentation and organizational skills.
Customer Service-oriented providing proactive solutions and alternatives
Must possess excellent written and verbal business communication and presentation skills

At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!

Surbana Jurong

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