Customer Service Representative

• Answer emails and phone calls from customers.
• Schedule appointments.
• Manage the entire sales cycle from finding a client to securing a deal
• Prepare presentations according to the instructions given.
• Provide professional after-sales support to maximize customer loyalty
• Present products to prospective clients
• Provide professional after-sales support to maximize customer loyalty
• Respond to complaints and resolve issues to the customers satisfaction and to maintain the companys reputation
• Negotiate agreements and keep records of sales and data
• Create detailed business plans designed to attain predetermined goals and quotas

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