Customer Service Representative

Muntinlupa City, Metro Manila
Permanent
Full-time

1 month ago

URGENT HIRING: Customer Service RepresentativeOn-site Muntinlupa CityFull-Time 8-Hour Shifting ScheduleBE PART OF THE FINN COTTON FAMILYFinn Cotton is one of the fastest-growing lifestyle sneaker brands in the Philippines. We take pride in delivering not just quality products, but excellent customer care that champions confidence at every step.Were looking for service-oriented team players who can handle both chat and voice support, giving customers the best experience possible from first message to after-sales.What You'll Do:

Assist customers via Facebook Messenger and other chat platforms
Make and receive voice calls to address concerns, confirm details, or follow up on orders
Resolve product and order inquiries with a helpful and proactive approach
Coordinate with logistics and fulfillment teams as needed
Maintain accurate and professional communication across all channels

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