Sales Support Officer (AU IT, Hybrid)

• Experience with Connectwise Sell and know how to edit templates, build tabs, make customizations.
• Actively seeks out market information and takes an active interest in business issues.
• Tailors communication content, channel and style to the audience to increase understanding and acceptance
• Experience with MSP Environment
• Experience with Connectwise Manage (PSA)

• Background working with clients based in New Zealand
• Integrates information from a range of sources, able to see patterns and themes
• Correctly documents time and expenses in Connectwise as it occurs
• Can understand when you require more information, must escalate, requires someone else to deal with the problem
• Works consistently to identify and remove barriers and impediments

• Next Meetings and Follow Ups scheduled and New Opportunities created as requests come in [Opportunity Management]
• Creation of Agreements following processes and Monthly reconciliations undertaken [Agreement Management]
• Maintain appropriate stock levels and Undertaken regular stock takes [Inventory Management]
• Receiving Stock,
• Placing Orders, and Finding Replacement Stock [Procurement]
• Generate reports and Provide support to get meetings scheduled in [Business Technology Review Preparation]
• Develop and Maintain relationships with vendors, Leverage Marketing Development Funds from Vendors, and Attend industry events [Vendor Relationships]
• Find and develop relationships with our vendors, Attend events to show support, Document priority matrix of Distributor purchases [Distributor Relationships]
• Creating Quotes/Proposals on behalf of Sales Person, Creating and sending routine quotes based on replacement schedule, Managing and Maintaining Quote Templates [Quoting and Proposals]
• CRM and Quoting tools maintained, Operational Processes developed and documented, Business Technology Review structure maintained [Tool Management]

• Hybrid Work Setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

ConnectOS