SAP Support Consultant

Manila City, Metro Manila
Permanent
Full-time

8 days ago

Join a growing SAP delivery team supporting enterprise clients across Australia and New Zealand, with a strong focus on SAP Materials Management (MM) / Plant Maintenance (PM) modules.The OpportunityBe part of a collaborative SAP environment where you will support and enhance SAP MM and PM solutions. This hands-on role covers incident resolution, configuration, enhancements, testing, and stakeholder collaboration, ensuring smooth procurement, inventory, and maintenance operations across the business.Why join us?

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Grow with stability: 100+ in our 10-Year Club by 2025
Dynamic talent network: 2,000+ across APAC and beyond
Competitive compensation with annual reviews
Comprehensive medical care for you and your family
Generous paid leave because work-life balance matters
Level up with LinkedIn Learning and tailored training
Flexible work setup

Staff Testimonial“The "people first" culture is what makes this company unique.” Senior SAP Consultant, ASW Philippines.What You'll Do

Provide Level 2 / Level 3 support for SAP MM and PM modules, including incident analysis, root cause identification, and resolution.
Support end-to-end MM processes such as Procurement (PR/PO), Inventory Management, Invoice Verification, Master Data, and MRP-related issues.
Support SAP PM processes including notifications, work orders, maintenance plans, task lists, equipment, functional locations, and confirmations.
Monitor and resolve integration issues between MM, PM, FI/CO, and other SAP modules.
Troubleshoot and resolve user-reported issues related to SAP transactions, reports, and interfaces.
Perform minor configuration changes and functional adjustments in MM and PM modules as required.
Support change requests, small enhancements, and system improvements aligned with business requirements.
Prepare and execute unit testing and support UAT activities for changes and enhancements.
Maintain functional documentation, support runbooks, configuration logs, and process flows.
Communicate clearly with offshore/onshore teams and vendors to ensure timely issue resolution.

Key Criteria

Strong hands-on experience supporting SAP MM and PM modules in ECC and/or S/4HANA environments.
Solid understanding of procurement, inventory, and plant maintenance business processes.
Experience supporting integrations between MM, PM, FI/CO, and Logistics modules.
Proven troubleshooting and analytical skills with the ability to resolve complex functional issues.
Experience working in ITIL-based support environments (incident, problem, change management).
Strong communication skills and ability to work effectively with business and technical teams.

Work setupManila (BGC, Taguig): Perth hours (8 am-5 pm PHT) with a remote work setup #LI-QD1

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