Junior SAP C4C Functional Consultant
GECO Asia View all jobs
- Manila City, Metro Manila
- Permanent
- Full-time
- Support business and functional workshops to gather and document requirements
- Translate business needs into functional specifications and system configurations
- Configure, customize, and test SAP C4C functionalities
- Act as a functional support resource for incidents, enhancements, and change requests
- Perform issue analysis, root cause investigation, and recommend solutions or workarounds
- Support urgent fixes, emergency changes, and transports for high-priority incidents
- Ensure data integrity and consistency across SAP C4C environments
- Coordinate with technical teams on scripting, integrations, and API-related topics
- Maintain functional documentation, including design documents and test cases
- Provide ad-hoc user support and functional guidance
- Support knowledge sharing and assist in training business users
- Preferably 1–2 years of hands-on SAP C4C / CRM functional consulting experience
- Functional knowledge of SAP C4C (Sales and Service)
- Basic experience with Iron Python scripting for functional enhancements
- Understanding of API integrations and data flows
- Experience in incident and change management within AMS/support environments
- Awareness of SLA-driven and production support operations
- Strong analytical, documentation, and communication skills
- Willing to work shifting schedules to support global operations
- Available for on-call or extended support during critical incidents or releases