SAP Support Consultant

Manila City, Metro Manila
Permanent
Full-time

8 days ago

Work within a collaborative SAP environment supporting enterprise clients across Australia and New Zealand, gaining hands-on experience across key SAP modules.The OpportunityStep into a hands-on SAP support role where you will be involved in day-to-day system operations, supporting business users across key SAP modules. You will handle incidents, service requests, basic configuration, testing, and documentation while gaining exposure to real production environments.Why join us?

Proudly Great Place to Work® certified
Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
Grow with stability: 100+ in our 10-Year Club by 2025
Dynamic talent network: 2,000+ across APAC and beyond
Competitive compensation with annual reviews
Comprehensive medical care for you and your family
Generous paid leave because work-life balance matters
Level up with LinkedIn Learning and tailored training
Flexible work setup

Staff Testimonial“The yearly company trip is definitely one of the coolest perks that makes our company such a fantastic place to work! It's awesome how it brings everyone together, creating fun memories and strengthening our team outside of the usual office routine.” SAP Consultant, ASW Philippines.What You'll Do

Provide Level 1.5 / Level 2 SAP support for assigned modules (e.g. MM, SD, FI, PM, CS, or other core SAP modules).
Analyse and resolve user-reported incidents, service requests, and system issues in a timely manner.
Assist in troubleshooting transaction errors, data inconsistencies, authorisation issues, and basic integration issues.
Escalate complex issues to senior consultants or technical teams with clear functional analysis.
Perform minor configuration changes under guidance from senior consultants.
Assist with applying OSS notes, testing support packs, and validating fixes.
Support master data maintenance and data correction activities following approved processes.
Participate in unit testing and support UAT for system changes and enhancements.
Assist in preparing test scripts, test evidence, and defect documentation.
Maintain and update functional documentation, user guides, and support procedures.
Communicate clearly and professionally with business users and global SAP teams.

Key Criteria

1-4+ years of experience working in an SAP support or functional role.
Basic to intermediate knowledge of one or more SAP modules (e.g. MM, SD, FI, PM).
Understanding of end-to-end SAP business processes and transactional flows.
Strong analytical and problem-solving skills.
Good written and verbal communication skills.
Ability to work in a structured support environment and follow processes.

Work setupManila (BGC, Taguig): Perth hours (8 am-5 pm PHT) with a remote work setup #LI-QD1

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