Operations Engineer (Tech Ops)

Philippines
Permanent
Full-time

9 days ago

TECHNICAL OPERATIONS ENGINEERCORE PROFILEThe technical operations engineer is tasked to monitor, maintain & support the various system & services of Maya. The engineer is expected to detect incidents & resolve incidents with the least amount of time. The engineer should be able to communicate effectively with internal & external customers. The engineer should be able to help improve the process & handling by way of automation & software development.NATURE OF WORK

24x7 service & infrastructure monitoring & support
Troubleshoot and resolve system & service fault
Incident / Problem management, Request fulfillment & application support
Client / partner coordination for support & troubleshooting
Internal collaboration for analysis & troubleshooting
System change analysis & monitoring
Ensure maximum uptime of products and services
Automate incident detection, handling & tasks
Maintain & operate a backup system
User Access Management
Analyze & correlate data through adhoc search & query

REQUIRED QUALIFICATIONS

Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
Experience in Linux & Windows OS Administration
Excellent scripting skills: Perl, Bash
Experience with Splunk search & development is an advantage
Experience in AWS administration is an advantage
Knowledge in ITIL v3 is an advantage
Experience in SQL & other database language is an advantage
Certification on the ff is an advantage:

ITIL v3
PCIDSS
AWS Certified DevOps Engineer
Security+
Six Sigma Yello belt
Fresh graduates are welcome to apply

Maya Philippines

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