Identify the following: Customers’ needs. Clarify information. Research every issue. Provide solutions and alternatives. Determine requirements by working with customers. …
Contact businesses or private individuals by phone. Deliver prepared sales scripts to persuade potential customers to purchase a product/service or make a donation. Describe prod…
Taking phone calls from customers. Provide customers with product and service information Enter new customer information into system Update existing customer information At …
Act as the company's primary point of contact with all existing and prospective customers Resolve customer concerns in a professional manner. Take inbound calls and respond to cu…
Handle inbound and outbound calls from customers and clients. Able to resolve customer concerns in a respectful manner. Provide accurate information to customers on various reque…
Review documents and assess actions required Provide assistance to customers using phone and email Ensure customer requests are responded to in a timely manner Abide by company …
For Direct Hiring Take inbound calls concerning subscription plans, promos, activation, reconnection, upgrades and billing inquiries. Resolve customers’ issues via phone in a pro…
Deliver dynamic training lessons across the project to a diverse learning audience. Ensure effective knowledge transfer via an assortment of teaching techniques, assessment tools …
Assist customers in navigating website Provide timely responses to customer queries regarding promos, packages and redemptions of promos Coordinates with other teams to resolves …
Contact businesses or private individuals by phone. Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation. Describe p…
Handle customer queries, account verification, payment confirmation and other inquiries. Maintain company standards during recorded calls in order to ensure high quality service. …
Arranging flights, travel insurance and accommodation Using a booking system to secure ticket reservations and reschedule flights Collecting and processing payments or refunds A…
Deal directly with customers either by telephone or electronically thru emails, chat and other messaging system Respond promptly to customer inquiries with courtesy Perform custo…
Take the customer through the sales process. Respond to questions. Document all call information according to standard operating procedures. Provide answers to clients by: I…
Improve system performance by identifying problems and recommending changes. Improve client references by writing and maintaining documentation. Follow up customer calls where ne…
Maintain call center database by entering information. Manage large amounts of inbound and outbound calls in a timely manner Participate in development of client training program…
Obtain possible customer leads. Maintain and improve quality results by: Adhering to standards and guidelines. Recommending improved procedures. Establish policies by enteri…
Handle all incoming calls from insurace policy holders Establish relationships with clients by delivering value throughout all interactions Respond to client questions on their e…