Provide excellent customer service by dictating a variety of conversational topics verbatim. Use effective listening skills to transcribe telephone conversations for hard-of-heari…
Complete authorizations and referrals for services, including appointments and procedures Review patient's medical history and insurance coverage for approval Contact referring p…
Extend medical support to provide quality and excellent medical services to patients Handle inbound calls from patients, healthcare providers and physicians Accurately process re…
Contact insurances for claim inquires, unspecified denials, patient eligiblity status and request for claim processing if necessary. Explain reasons for claim denials, provide cla…
Conducts comprehensive reviews of utilization data, including claims, authorizations, and medical records, to analyze and take appropriate action Requests clinical data from patie…
Make outbound calls to dental patients to confirm their appointments Perform orientation to dental patients prior to their appointments on the proper precautions and protocols whi…
Process product orders, shipment schedule, refunds according to established policy. Promote the account's new & existing products & services. Process payment disputes & refund re…
Maintain and update billing records in adherence with company policy Handle inbound calls from customers regarding any billing concerns. Monior payments of customers and make fol…
Assist dental patients with concerns regarding their dental insurance coverage. Book patient dental appointments and assist them with any requirements prior to and post dental che…
Responsible for coordinating travel arrangements for a business's employees. Use a booking system to secure ticket reservations, reschedule flights, process refunds and collect pa…
Evaluate patients' records to determine eligibility to health insurance claims Consult with healthcare providers, clinics and physicians on the most effective and economical treat…
Assist customers with inquiries about products and services Resolve customer issues and provide appropriate solutions and alternatives within the time limits Identify and assess …
Handle travel reservation requests from customers in a courteous and efficient manner Using a booking system to secure ticket reservations and reschedule flights Collecting and p…
Provide necessary information to customers regarding the facility’s services and doctors’ availability Obtain necessary patient information such as medical histories and insurance…
Answers inbound sales calls directly from prospective and/or existing customers. Builds rapport with customers by probing for needs and recommending appropriate solutions. Makes …
Handle incoming calls or inquiries from prospective customers or clients Assist customers effectively by solving customer concerns and any billing queries Provide customer additi…
Guide drivers and passengers in using our products Monitor various company communication channels and respond appropriately in a timely manner Gather feedback from drivers and pa…
Apply a positive attitude and top-notch customer service skills to make an impact on the customer's experience Provide accurate information to existing and potential customers via…
Act as phone support for food delivery app. Provide customer support when consumers have questions or problems with their orders, delivery or payment Monitor various company comm…
Help customers acquire telecommunication service or directs them to technical experts who can help with technical problems or issues Effectively address customer complaints about …