Customer Service Associates | Multinational Bank | Taguig

ACES

Taguig City, Metro Manila
₱20,000-40,000 per month
Permanent
Full-time

21 days ago

Assist customers with inquiries about products and services
Resolve customer issues and provide appropriate solutions and alternatives within the time limits
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication

Filipino
College graduate or at least 2nd-year undergraduate with no back subjects
At least one 1 year BPO or call center experience from an international voice account. Banking/Financial account experience an advantage.
Excellent English communication skills.
Amenable to working on shifting schedules including night shift
Willing to work onsite in McKinley Taguig (Shuttle service available with pick-up points at various

Compensation:

Month basic salary and allowances - P20,000 to P40,000
Night differential and holiday pay
13th month pay
Government-mandated benefits
HMO benefits from Day 1
Sick/Vacation leave credits
Retirement benefit

Life Insurance
Medical / Health Insurance
Paid Sick Leave
Performance Bonus
Recruitment / Signing Bonus
Paid Holidays
Paid Vacation Leave
Transportation Allowances
Maternity & Paternity Leave

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