Arranging flights, travel insurance and accommodation Using a booking system to secure ticket reservations and reschedule flights Collecting and processing payments or refunds A…
Deal directly with customers either by telephone or electronically thru emails, chat and other messaging system Respond promptly to customer inquiries with courtesy Perform custo…
Take the customer through the sales process. Respond to questions. Document all call information according to standard operating procedures. Provide answers to clients by: I…
Improve system performance by identifying problems and recommending changes. Improve client references by writing and maintaining documentation. Follow up customer calls where ne…
Maintain call center database by entering information. Manage large amounts of inbound and outbound calls in a timely manner Participate in development of client training program…
Deliver dynamic training lessons across the project to a diverse learning audience. Ensure effective knowledge transfer via an assortment of teaching techniques, assessment tools …
Contact businesses or private individuals by phone. Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation. Describe p…
Obtain possible customer leads. Maintain and improve quality results by: Adhering to standards and guidelines. Recommending improved procedures. Establish policies by enteri…
Guide drivers and passengers in using our products Monitor various company communication channels and respond appropriately in a timely manner Gather feedback from drivers and pa…
Handle incoming calls or inquiries from prospective customers or clients Assist customers effectively by solving customer concerns and any billing queries Provide customer additi…
Handle travel reservation requests from customers in a courteous and efficient manner Using a booking system to secure ticket reservations and reschedule flights Collecting and p…
Act as phone support for food delivery app. Provide customer support when consumers have questions or problems with their orders, delivery or payment Monitor various company comm…
Follow communication “scripts” when handling different topics. Keep equipment operational by following established procedures and reporting malfunctions. Provide customers with p…
Managing incoming calls and customer service inquiries regarding phone or mobile phone services, billing concerns or promo packages Identifying and assessing customers’ needs to a…
Perform phone support duties for food delivery app. Respond to consumers questions or resolve problems related to their orders, delivery or payment Review and approve request for…
Be a passionate advocate for customers and riders while answering any questions that come your way Build loyalty among new users and get early adopters to love the service Provid…
Managing incoming calls and customer service inquiries. Update customer accounts as needed. Assist with new line application, subscription renewal and any account related changes…
Take hotel room reservations / modify an existing customer’s reservation. Upsell client’s products and services applicable to customers' needs. Capture details of each support re…