Contact insurances for claim inquires, unspecified denials, patient eligiblity status and request for claim processing if necessary. Explain reasons for claim denials, provide cla…
Apply a positive attitude and top-notch customer service skills to make an impact on the customer's experience Provide accurate information to existing and potential customers via…
Deliver dynamic training lessons across the project to a diverse learning audience. Ensure effective knowledge transfer via an assortment of teaching techniques, assessment tools …
Handle patient calls with empathy and in a professional manner Assist patients in obtaining and understanding their medical benefits Examine medical claims of patients and verify…
Answers inbound sales calls directly from prospective and/or existing customers. Builds rapport with customers by probing for needs and recommending appropriate solutions. Makes …
Follow up customer calls where necessary Maintain customer/potential customer data bases Accomplishes information systems and organization mission by completing related results a…
Contact by phone with debtors to make payment arrangements/establish payment dates and resolve issues and disputes Capture accurate, detailed notes of discussions and arrangements…
Provide excellent customer service by dictating a variety of conversational topics verbatim. Use effective listening skills to transcribe telephone conversations for hard-of-heari…
Handle sales calls to prospective customers to explain the services and promos and subscriptions plans of the company. Take inbound calls from existing subscribers and attend to t…
Provide a valuable connection between insurance customers and policy providers. Follow up with insured individuals regarding insurance premium and deductible payments. Provide …
Provide excellent customer service by dictating a variety of conversational topics verbatim. Use effective listening skills to transcribe telephone conversations for hard-of-heari…
Assist users in identifying technical issues and finding right solutions Conduct remote troubleshooting and give step by step clear instructions to customers over the phone Ensur…
Respond to inbound calls from customers in a courteous and efficient manner. Handle customer and user queries and provide resolutions to issues based on company policy. Keeping r…
Handle customer requests, account verification, product feature inquiries, and the like. Maintain company standards during recorded calls in order to ensure high quality service. …
Maintain the highest level of confidentiality with all information obtained. Represent the Bank in a manner that maintains and expands positive relations with all customers Serve…
Provide booking and reservation services to corporate clients/customers. Use a booking system to secure ticket reservations, reschedule flights, process refunds and collect paymen…
Prepare sales pitch to B2B clients and help them realize the full potential of online campaigns. Strategically assess client needs including effective questioning, objection handl…
Process inbound inquiries on subscription plans and promos and requests related to activation, disconnection, upgrades and billing concerns. Handle customers concerns with urgency…
Examine claims records and forms to determine whether the patient has medical insurance. Examine medical treatment records, police reports, physical property damage and medical bi…
Respond to requests for technical assistance Provide user support and customer service on company-supported computer applications and platforms; troubleshoot problems and advise o…