The Responsibilities: Create reports on historical call volume, handle time and operating performance. Develop call forecasts to a level of detail necessary for effective headco…
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East…
Job Category: Specialty Operations Job Description: Plan and forecast contact center capacity to meet service levels, cost targets, and customer experience goals. As a Workfo…
What Workforce Optimization contributes to Cardinal Health Workforce Optimization is responsible for developing and managing forecasting and scheduling models, as well as systems…
Apply today and start your journey with Ubiquity ! The Responsibilities: Understanding of key business objectives, timeframes, and requirements associated with Workforce Management…
What Workforce Optimization Contributes To Cardinal Health Workforce Optimization is responsible for developing and managing forecasting and scheduling models, as well as systems a…
Apply today and start your journey with Ubiquity ! The Responsibilities: Understanding of key business objectives, timeframes, and requirements associated with Workforce Management…
The Responsibilities: Develop and distribute Contact Center reporting. Modify, revise, and update scorecards, dashboards, Aux/productivity, and other operational needed reports.…
---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Workforce Services Senior Analyst WORK S…
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health o…
Apply today and start your journey with Ubiquity! The Responsibilities: Understanding of key business objectives, timeframes, and requirements associated with Workforce Manage…
Apply today and start your journey with Ubiquity! The Responsibilities: Understanding of key business objectives, timeframes, and requirements associated with Workforce Manage…
About the opportunity We are the Global Customer Office (GCO) Operations team — a group that drives operational excellence and insight across all customer-facing functions. Our m…
Job Summary: The Workforce Forecasting & Planning Analyst is responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effect…
Job Description: A Real-Time Analyst with MIS focuses on monitoring and analyzing real-time performance metrics within a Management Information System (MIS) to ensure optimal ope…
Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the ch…
Support the functionality of Genesys WFM software (forecasting, scheduling, and maintenance) Analyze contact center performance data and provide recommendations to balance performa…
Apply today and start your journey with Ubiquity! The Responsibilities: Understanding of key business objectives, timeframes, and requirements associated with Workforce Managem…
Apply today and start your journey with Ubiquity! The Responsibilities: Understanding of key business objectives, timeframes, and requirements associated with Workforce Managem…
Apply today and start your journey with Ubiquity ! The Responsibilities: Understanding of key business objectives, timeframes, and requirements associated with Workforce Management…
Get email alerts for the latest Jobs in Philippines