Engaging leads in the pipeline from various channels Scheduling appointments with qualified leads and handing them over to closers. Generate leads from existing clients and con…
Provide prospects and customers with information about a business’ products and services and ensure they enjoy an outstanding experience any time they engage with a brand. Learn a…
Responsible for the overseeing a team in achieving sales targets and overall metrics Assist the Operations Customer Contact Manager in overall day to day operations through an eff…
Handle all incoming calls from insurace policy holders Establish relationships with clients by delivering value throughout all interactions Respond to client questions on their e…
Act as phone support for food delivery app. Provide customer support when consumers have questions or problems with their orders, delivery or payment Monitor various company comm…
Deliver dynamic training lessons across the project to a diverse learning audience. Ensure effective knowledge transfer via an assortment of teaching techniques, assessment tools …
Maintain and update billing records in adherence with company policy Handle inbound calls from customers regarding any billing concerns. Monior payments of customers and make fol…
Guide drivers and passengers in using our products Monitor various company communication channels and respond appropriately in a timely manner Gather feedback from drivers and pa…
Handle travel reservation requests from customers in a courteous and efficient manner Using a booking system to secure ticket reservations and reschedule flights Collecting and p…
Arranging flights, insurance and accommodation Using a booking system to secure ticket reservations and reschedule flights Collecting and processing payments or refunds Advising…
This position is on Dayshift schedule and Hybrid (Temporary Work from Home) arrangement. Analyze provider documentation to assure the appropriate Evaluation & Management levels ar…
Enter new customer information into system. Updates job knowledge by: Studying new product descriptions. Participating in educational opportunities. Maintain and improve qua…
Follow up customer calls where necessary Maintain customer/potential customer data bases Accomplishes information systems and organization mission by completing related results a…
Arranging flights, insurance and accommodation Using a booking system to secure holidays Advising clients on travel arrangements, e.g. visas and passports Provide clarification …
Responsible for attracting, sourcing and contacting candidates for customer service / call center agent positions Conduct cv screening of applicants from different channels Sched…
Contact by phone with debtors to make payment arrangements/establish payment dates and resolve issues and disputes Capture accurate, detailed notes of discussions and arrangements…
Attend to customer questions concerns immediately and facilitate satisfactory resolution. Effectively present, discuss and/or address customer concerns and requests in a way that …
Calls potential customers to sell the company's products or services Persuasively engage the customer in conversation to explain how the product or service will add value to thei…
Effectively field complaints about telephone service, wireless reception, dial-up Internet connectivity and billing issues Conduct research into connectivity problems or billing e…
Perform analysis and verify accounting transactions Ensure accuracy of related entry in the accounting system Conduct investigations for discrepancies raised Generate ad hoc rep…