Responsible for providing customer service and support to healthcare customers Answering telephonic and e-mail inquiries in a timely manner. Furnishing members and health care pr…
For Direct Hiring Assist patients in registering efficiently and completing all required forms for availing of healthcare services Furnish members and health care practitioners w…
Educate and guide customers on how to use branded cell phones, tablets and other gadgets Assist customers on any technical issues and provide detailed instructions over the phone …
Assist users with installation of selected software and hardware products Repair hardware as necessary and work closely with service vendors to ensure continuity of service Provi…
Handle incoming calls from customers Address concerns of the customers in a satisfactory manner Provide clear and concise step-by-step instructions to users/customers over the ph…
Contact insurances for claim inquires, unspecified denials, patient eligiblity status and request for claim processing if necessary. Explain reasons for claim denials, provide cla…
Schedule appointments with patients and keeping track of patient records and medical histories Provide information about treatments, procedures, and medications to patients and th…
For Direct Hiring Take inbound calls from existing subscribers and attend to their requests with courtesy and accuracy. Provide accurate and appropriate information on subscripti…
Handle patient calls with empathy and in a professional manner Assist patients in obtaining and understanding their medical benefits Examine medical claims of patients and verify…
For Direct Hiring Take inbound calls concerning subscription plans, promos, activation, reconnection, upgrades and billing inquiries. Resolve customers’ issues via phone in a pro…
Responsible for coordinating travel arrangements for a business's employees. Use a booking system to secure ticket reservations, reschedule flights, process refunds and collect pa…
Assist dental patients with concerns regarding their dental insurance coverage. Book patient dental appointments and assist them with any requirements prior to and post dental che…
Make outbound calls to dental patients to confirm their appointments Perform orientation to dental patients prior to their appointments on the proper precautions and protocols whi…
Enter new customer information into system. Updates job knowledge by: Studying new product descriptions. Participating in educational opportunities. Maintain and improve qua…
Fill customer orders according to standard operating procedures. Process orders requests from physicians, nurses and pharmacists Enter patient profile into the medication softwar…
Managing incoming calls and customer service inquiries regarding phone or mobile phone services, billing concerns or promo packages Identifying and assessing customers’ needs to a…
Serve as primary contact for patients regarding health insurance policy inquiry. Assist patients in registering efficiently and completing all required forms for availing of healt…
Arranging flights, insurance and accommodation Using a booking system to secure holidays Advising clients on travel arrangements, e.g. visas and passports Provide clarification …
Identifying and assessing a customer’s needs to ensure they are satisfied Recommend products or services to customers based on their needs and preferences Resolve product or serv…
For Direct Hiring 3,000 Gift Reward to All Hires Take inbound calls from customers and help them with questions and complaints Assist customers with purchases and returns Prov…