Account Receivable Specialist

Pasig City, Metro Manila
Permanent
Full-time

2 months ago

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!At Acquire Intelligence, our mission is to help businesses work smarter.We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.Advance Your Career — Join us today and be part of a team where your work makes an impact!WHY JOIN THE A-TEAM?Come for a career, stay for the fun!HMO coverage for youYearly Kick-Off Parties with major giveaways (like the car in 2023)Enjoy complimentary breakfast every week to start your day rightEngage with your team through various activities designed to foster collaboration and funAccess professional development opportunities to enhance your career growth900+ promotions given each year2,700+ leadership training coursesA SNAPSHOT OF YOUR ROLEAs an Accounts Receivable Specialist, your primary responsibility is to receive payments of levy invoices and accurately record these transactions. Your role involves liaising with owners, tenants, and other stakeholders to ensure funds are collected professionally and on time.You are also responsible for complying with and enforcing policies and procedures designed to maintain information security and protect personal and sensitive data.Your responsibilities include:Handling incoming and outgoing correspondence via phone and emailLiaising with owners, tenants, contractors, and estate agents to receive paymentsConducting investigations to establish contact with customersBuilding rapport and trust to negotiate repayment solutionsHandling objections and resolving issuesCoordinating with Owners Corporation Managers on non-payment resolutions, including extensions and payment plansIssuing arrears and final fee notices using required software toolsScheduling and reviewing payment agreements; following up with third partiesIssuing levies and performing banking data and levy ledger reconciliationsSending reminder and final notices; collecting payments via phoneOngoing training and effective team communicationA BIT ABOUT YOUYou are someone who thrives in a high-performance environment. You are adaptable, proactive, and focused on outcomes, with a strong sense of responsibility and accountability.You bring:At least 1–2 years of experience in accounts receivable, collections, or a related finance roleExcellent communication and interpersonal skillsStrong attention to detail and a problem-solving mindsetProficiency in data entry, account reconciliation, and financial systemsAbility to work independently and collaboratively with cross-functional teamsExperience liaising with multiple stakeholders and managing sensitive informationWHAT SUCCESS LOOKS LIKEHigh stakeholder satisfactionAchievement of team’s pre-defined KPIs and SLAsTimely and accurate reconciliation and reportingPositive relationships with customers and internal stakeholdersWHAT WE VALUEWe’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:Curious and Clever – Smart questions spark smart solutionsEntrepreneurial Energy – Think like an owner. Solve like a founderFast with Intent – We move fast and deliver real resultsLaugh and Learn – We don’t take ourselves too seriously, just our resultsWhat are you waiting for?
Join the A-Team and experience the A-Life!Join the A-Team and experience the A-Life!

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