Account Receivable Specialist

Pasig City, Metro Manila
Permanent
Full-time

2 months ago

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!At Acquire Intelligence, our mission is to help businesses work smarter.We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.Advance Your Career — Join us today and be part of a team where your work makes an impact!WHY JOIN THE A-TEAM?Come for a career, stay for the fun!Work with a global client in a stable and growing industryDay shift schedule – enjoy work-life balanceHMO coverage for youInternal promotions and career growth opportunitiesBe recognized through our ‘Value Awards’Access to 2,700+ leadership coursesYearly Kick-Off Parties with major giveawaysA SNAPSHOT OF YOUR ROLEAs an Accounts Receivable Specialist, you will be responsible for receiving payments of levy invoices and accurately recording transactions. You’ll be the key liaison for owners, tenants, and stakeholders, ensuring funds are collected in a timely and professional manner while maintaining strong relationships and complying with relevant privacy and security standards.You will:Handle incoming and outgoing correspondence via phone and emailLiaise with owners, tenants, contractors, and estate agents to follow up on paymentsInvestigate and establish contact with customers regarding outstanding duesBuild rapport and trust with customers to negotiate repayment solutionsHandle objections and problem-solve to ensure resolutionCoordinate with Owners Corporation Managers to resolve non-payments, including offering extensions and payment plansIssue Arrears and Final Fee Notices using appropriate software toolsSchedule and review payment agreements and follow up with third parties for outstanding balancesAssist in the issuance of levies and perform levy ledger and banking data reconciliationSend reminder and final noticesCollect payments via outbound callsMaintain documentation and compliance with data privacy and information security standardsA BIT ABOUT YOUYou are someone who believes in the strength of good relationships. You are flexible, driven, and passionate about internal service delivery. You thrive in a fast-paced environment and bring excellent multitasking skills and attention to detail.You bring:At least 1–2 years’ experience in accounts receivable, collections, or a related finance roleExcellent communication and interpersonal skillsStrong attention to detail and a problem-solving mindsetProficiency in data entry, account reconciliation, and using financial systemsAbility to work independently and collaborate with cross-functional teamsExperience in liaising with multiple stakeholders and managing sensitive informationWHAT SUCCESS LOOKS LIKEHigh stakeholder satisfactionAchievement of pre-defined KPIs and SLAsPositive relationships with customers and internal teamsAccurate and timely reconciliation and reportingWHAT WE VALUEWe’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:Curious and Clever – Smart questions spark smart solutionsEntrepreneurial Energy – Think like an owner. Solve like a founderFast with Intent – We move fast and deliver real resultsLaugh and Learn – We don’t take ourselves too seriously, just our resultsWhat are you waiting for?
Join the A-Team and experience the A-Life!Join the A-Team and experience the A-Life!

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