Account Receivable Specialist

Pasig City, Metro Manila
Permanent
Full-time

2 months ago

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Acquire BPO is an award-winning business process outsourcing provider to some of the world’s largest brands. We operate contact centers and back-office services from offshore, nearshore, and onshore locations, servicing clients globally from Australia, the Dominican Republic, the Philippines, and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources.Our employee value proposition—“Come for a career, stay for the fun”—reflects our commitment to a vibrant, inclusive, and engaging work environment.Why Join the A-Team?Work with a global client in a stable and growing industryDay shift schedule – enjoy work-life balanceHMO coverage for youInternal promotions and career growth opportunitiesBe recognized through our ‘Value Awards’Access to 2,700+ leadership coursesYearly Kick-Off Parties with major giveawaysAbout the Role
As an Accounts Receivable Specialist, you will be responsible for receiving payments of levy invoices and accurately recording transactions. You’ll be the key liaison for owners, tenants, and stakeholders, ensuring funds are collected in a timely and professional manner while maintaining strong relationships and complying with relevant privacy and security standards.Key ResponsibilitiesHandle incoming and outgoing correspondence via phone and emailLiaise with owners, tenants, contractors, and estate agents to follow up on paymentsInvestigate and establish contact with customers regarding outstanding duesBuild rapport and trust with customers to negotiate repayment solutionsHandle objections and problem-solve to ensure resolutionCoordinate with Owners Corporation Managers to resolve non-payments, including offering extensions and payment plansIssue Arrears and Final Fee Notices using appropriate software toolsSchedule and review payment agreements and follow up with third parties for outstanding balancesAssist in the issuance of levies and perform levy ledger and banking data reconciliationSend reminder and final noticesCollect payments via outbound callsMaintain documentation and compliance with data privacy and information security standardsWhat You’ll BringAt least 1–2 years’ experience in accounts receivable, collections, or a related finance roleExcellent communication and interpersonal skillsStrong attention to detail and a problem-solving mindsetProficiency in data entry, account reconciliation, and using financial systemsAbility to work independently and collaborate with cross-functional teamsExperience in liaising with multiple stakeholders and managing sensitive informationWhat Success Looks LikeHigh stakeholder satisfactionAchievement of pre-defined KPIs and SLAsPositive relationships with customers and internal teamsAccurate and timely reconciliation and reportingOur Core ValuesCollaboration – Brilliant jerks can be brilliant elsewhereImpact – Do, get it done, create impactPassion – Be positive, bring passion and energyTransparency – A transparent team can help each otherWhat Are You Waiting For?
Join the A-Team and experience the A-Life.Join the A-Team and experience the A-Life!

Acquire Intelligence

Apply Now