Unicorn Generalist - Admin, Ops & Brand

• Constant follow-ups and client communication slipping through the cracks
• Campaigns and launches with no central coordination
• Design work they could do themselves… but never have the time for
• Missed deadlines, scattered project updates, and no system to scale
• A million ideas and zero execution

• Manage calendars, inboxes, task boards, and file systems with clarity and consistency
• Own internal ops: SOPs, documentation, and day-to-day accountability
• Ensure deadlines are hit, details are clear, and chaos is kept out of the workflow

• Coordinate timelines, dependencies, and cross-functional execution
• Be the point of contact for internal or client communications — you keep everyone aligned
• Keep projects moving forward while anticipating what’s next

• Assist with visual asset creation in Canva (or similar tools)
• Support content and design requests: decks, graphics, one-pagers, email creatives, etc.
• Ensure brand consistency and polish across touchpoints

• Draft or manage outbound client comms: updates, recaps, reminders, follow-ups
• Make sure clients feel supported and nothing falls through the cracks
• Be the face of reliability and proactive care in every interaction

• Use AI tools to summarize meetings, brainstorm content, and speed up execution
• Build repeatable workflows that save time and reduce human error
• Think like an operator: where can tech make us sharper, not just faster?

• Thrive in high-growth environments and love turning ideas into action
• Can manage a project, build a deck, and write a client update — all before lunch
• Are obsessed with structure and systems, but flexible in the way you work
• Have an eye for detail, a knack for communication, and a get-it-done mindset
• See problems before others do — and quietly solve them

• Supported founders, agencies, coaches, or high-output teams
• Handled operations, creative projects, or client deliverables end-to-end
• Built systems and SOPs for people who never slow down long enough to do it themselves
• Used Canva, Google Workspace, Slack, and project tools like Asana, ClickUp, or Notion
• Leveraged AI tools like ChatGPT to improve speed, quality, and performance

• You need step-by-step direction every day
• You get overwhelmed without structure — but don’t know how to create it
• You see client updates and project status as “someone else’s job”
• You think “done” is good enough — and don’t care if it’s great

• Minimum 3 years of experience in administrative support, operations, project management, marketing support, or similar roles.

• Proven ability to manage multiple priorities, deadlines, and stakeholders in a fast-paced environment.
• Strong written and verbal communication skills; able to draft clear, professional emails, reports, and updates.
• Hands-on experience with:

• Managing inboxes, calendars, documents, and task tracking systems.
• Creating SOPs, workflows, and improving internal processes.
• Supporting brand initiatives through email campaigns, social media scheduling, and light graphic design (e.g., Canva).
• Maintaining positive client relationships and providing proactive support.
• Proficiency with productivity tools such as Google Workspace, Microsoft Office, and project management platforms (e.g., Asana, ClickUp, Trello).
• Familiarity with AI tools (e.g., ChatGPT, Jasper) to draft, summarize, research, and enhance efficiency.
• Exceptional organizational skills with attention to detail and follow-through.
• Proactive, resourceful, and capable of solving problems independently.
• Ability to think critically, adapt quickly, and bring structure to ambiguous situations.

• Unlimited earning potential if you choose to take on multiple clients and have the capacity

• Generous health allowance to support your well-being
• Profit-sharing opportunities as the company grows
• Access to exclusive upskilling and training in AI, operations, and leadership
• Monthly raffles and performance bonuses
• A tight-knit, supportive community and a dedicated Talent Success Manager to guide your journey

Assistantly