Supply Chain Coordinator (US-Based Snack Brand)

Role Overview

We’re hiring a Fulfillment & Logistics Coordinator to keep our growing operations running smoothly. In this role, you’ll be at the center of their supply chain — making sure products get from our fulfillment centers to customers, retail partners, and distributors quickly, accurately, and cost-effectively. You’ll manage outbound orders, freight logistics, and 3PL partnerships while keeping compliance, timelines, and customer expectations top of mind. This is a hands-on role perfect for someone who thrives on problem-solving, organization, and finding smarter, faster ways to get things done.

Key Responsibilities

Fulfillment & Freight Execution

• Manage all Sales Orders (SOs) from receipt to delivery across DTC, wholesale, Amazon, and broker channels.
• Oversee day-to-day domestic outbound freight coordination and shipping workflows.
• Troubleshoot real-time shipping and fulfillment issues with carriers, 3PLs, and partners.
• Ensure OTIF (On-Time, In-Full) compliance for all outbound shipments.
• Maintain accurate inventory movement records and reconcile discrepancies.
• Ensure packaging, labeling, and routing compliance for key retailers and distributors.

Fulfillment & Vendor Relationships

• Serve as day-to-day contact for fulfillment and warehouse partners.
• Manage and build strong relationships with freight forwarders and carriers, ensuring SLA adherence.
• Track, evaluate, and improve 3PL KPIs and performance.
• Develop and maintain SOPs to scale outbound fulfillment and 3PL workflows.

Cost Tracking & Optimization

• Own freight cost tracking, reporting, and optimization strategy.
• Report on freight KPIs and performance metrics regularly.
• Audit carrier and fulfillment invoices and resolve discrepancies.

Cross-Functional Collaboration & Special Projects

• Partner with sales, distributors, and retailers to meet requirements and timelines.
• Resolve shipping issues and escalations quickly.
• Support product and operations teams with compliance checks, new items, and systems updates.
• Forecast shipping needs for new product launches and retail campaigns.
• Own fulfillment technology platforms and ensure smooth functionality.
• Support operations team with special projects and cross-functional initiatives.

Requirements

Non-Negotiables

• 2–4 years of experience in CPG in a fulfillment/logistics or supply chain coordination role.
• Strong understanding of omni-channel logistics (brokers, retailers, DTC, Amazon, eCommerce).
• Experience managing 3PLs and fulfillment centers.
• Exceptional attention to detail and follow-through.
• Excellent organizational and communication skills.
• Proficiency in Excel and Google Suite.

Nice-to-Haves

• Experience with ERP Systems (e.g., Cin7), EDI systems (e.g., SPS Commerce), Financial tools (e.g., QuickBooks).
• Familiarity with major retail partners (UNFI, KeHe, Target, Costco, Faire, Amazon, etc.).
• A deep appreciation for dad jokes.

Benefits

• Remote Work: Fully remote—work from anywhere
• Generous PTO: Ample paid time off to rest and recharge
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance