NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital, technology, cybersecurity and more. We believe in the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities and partners. We bring together people and expertise to harness the best of technology. Our diverse 12,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region. Up for the Challenge Passionate towards Business Development & Technology Consulting If it is a resounding Yes! - We love to speak to you. As our Sales Director / Client Services Lead, your key mandate is to drive sales through a close partnership and co-creation with key clients and to ensure that what is sold is delivered with high quality and on time on budget. Core to this is the ability of the CSL to engage the clients C-suite to help them solve biz problems, ideate their digitalization roadmap and help clients seize biz opportunities using technology. All these requires the CSL to have strong consulting abilities. The role of Client Service Lead (CSL) acts as a leading role in designated key client accounts to build trusted business relationship. As a consultant to the client, this role requires the individual to have expertise and unique knowledge in the client's business and operating industry, in order to create differentiated and tailored value prepositions for the key client accounts. This will be in Digital Organisation Design, Digital Strategic and Master Planning, Business Case Development, etc. His/her work will require close client engagement and interaction and he/she will need to have the right mix of strong domain and industrial knowledge, so that he understands the complex business needs of key clients and is able to analyse their needs. Through this, the CSL performs his role as a consultant to help the key client achieve its business growth while concurrently acting as a business operator for NCS to grow the client account in a profitable manner. This role is integral to sustaining and growing NCS' core business. He/She will lead a client account team which comprises of a Delivery Lead and a Sales Lead. For this, the CSL will be supported by a consulting team and other key staff who are experts in their respective digital, products and platforms fields. What we seek to accomplish together: Thrive at being a trusted Client Advisor to customise and sell NCS' Solutions and Services according to the business needs of clients. Build deep and trusted business relationships with the client to seed and grow future opportunities, while managing your Business Centre's sales, sold margin and revenue achievements. Responsible for developing and operationalising strategic account(s) growth plans in order to achieve breakthrough for Telco+ and CMT in growth markets (Thailand, Indonesia and Philippines for a start) and/or seed future opportunities Sustain profitable client account(s) after achieving breakthroughs Act as a consultant to clients and be Responsible for achieving high client satisfaction score through a deep understanding of business needs via close client engagement and interaction Responsible for developing and maintaining deep key client relationships Responsible for developing a point of view or thought leadership once a year to strengthen NCS brand position in the market place. Responsible for ideation with client to lead to opportunity originations Experience / Desired Skills: 15 years or more in IT or ICT Consulting industry with rich experience focusing on the Telecommunication and Technology industry Consulting Practitioner experience preferred Key account domain knowledge in Telecommunications is essential Ability to architect value, and apply social styles technique to manage stakeholders Good sales acumen & communication skills University Graduate; Technical/Engineering Degree a plus If you would like to be part of the winning team that does great work, apply today! At NCS Group, we want to create the extraordinary, and to impact millions of people everyday. We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. We want to invest in you! Great work is never done alone, and that's why we also believe in creating a collaborative work environment to bring people with different expertise and talent together. We create opportunities for our people to grow in our organization with well-defined career tracks and specializations to ensure that our people and talent can continuously deliver new value for our clients. We're here to make the extraordinary happen. Learn more at ncs.co and our LinkedIn Career site. All profiles are handled with highest level of confidentiality.