
Senior Loan Processor
- Manila City, Metro Manila
- Permanent
- Full-time
- Provide end-to-end support to brokers during the loan process, from application to post-settlement care.
- Review and process loan applications, ensuring all documentation is accurate, complete, and compliant with company standards.
- Use servicing calculators and online systems to assess borrowing capacity and support loan structuring.
- Liaise with lenders from pre-approval to unconditional approval, including coordinating policy discussions with BDMs and Credit teams.
- Request pricing approvals, order valuations, and manage re-pricing for existing client loans.
- Maintain timely, clear, and professional communication with brokers, clients, and lenders to ensure smooth application flow.
- Work independently in a fully remote environment while managing multiple applications and meeting critical deadlines.
- Bachelor's degree in Business Administration, Finance, or a related field.
- At least 4 years of experience in residential mortgage loan processing, with a proven experience of the end-to-end loan cycle.
- Proven experience working with Australian lenders and mortgage processes, including NCCP requirements and compliance standards.
- Proficient in using servicing calculators and loan platforms such as Apply Online, MyCRM, and Quickli to assess borrowing capacity and support loan structuring.
- Demonstrated ability to analyze financial information, interpret lender policies, and determine the most suitable loan options for clients.
- High level of attention to detail, accuracy, and analytical skills, especially when handling large volumes of data and documentation.
- Skilled in coordinating with lenders from pre-approval through to unconditional approval, including engaging with BDMs and Credit teams.
- Strong written and verbal communication skills, with a professional and client-focused approach.
- Be part of a Great Place to Work® certified company that's going places!
- Thrive in a dynamic, inclusive, and supportive culture that celebrates collaboration, diversity, and shared success across borders.
- Enjoy competitive compensation that recognises your skills and contributions.
- Work with global clients and stakeholders, gaining valuable international exposure.
- Comprehensive medical benefits to support your well-being, covering your family member(s).
- Generous paid leave entitlements, because life outside work matters too.
- Exciting team outings, company events, and travel opportunities, like our annual overseas trips, unforgettable parties, and more.
- Collaborate with colleagues across Malaysia, Vietnam, the Philippines, and Australia, expanding your global perspective.
- Ongoing training and career development tailored to your role and the industry.