US Healthcare Virtual Assistant (Korean Bilingual)
- Davao del Sur
- Permanent
- Full-time
- Insurance verification (experience preferred)
- New patient enrollment
- Answer patient phone calls
- Schedule/reschedule patient appointments
- Respond to patient emails/texts
- Manage EMR
- Health Maintenance Organization (HMO)
- Government-mandated benefits
- Highly-competitive compensation package
- Transportation allowance (onsite hires)
- Internet allowance (remote hires)
- Opportunities for career growth and development
- Fun and supportive work environment
- Proficient in both written and spoken Korean and English
- BPO experience required
- Experience in healthcare accounts is a plus!
- Comfortable working with US-based clinics and physicians
- Eager to learn EMR, EHR, insurance verification, patient confirmation, and do inbound/outbound calling
- Soft skills such as empathy are essential as you may be talking to people who have medical issues
- Organized and Detail-Oriented