Employee Relations and Engagement Associate
Global SME Loans Inc.
- Marikina City, Metro Manila
- Permanent
- Full-time
- Assist in handling employee concerns, complaints, and conflicts professionally.
- Support investigations and help resolve workplace issues in compliance with company policies and labor laws.
- Help communicate HR policies, procedures, and code of conduct to employees.
- Ensure staff understand their rights and responsibilities.
- Plan and coordinate employee engagement activities, events, and recognition programs.
- Gather feedback to assess employee satisfaction and morale.
- Maintain employee records related to engagement and relations activities.
- Prepare reports or documentation for HR leadership or compliance.
- Promote transparency and open dialogue between management and staff.
- Support programs that foster a positive, inclusive, and productive workplace culture.
- Ensure all employee relations practices align with labor laws and company policies.
- Handle sensitive information with discretion and professionalism.
- Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field.
- 1-2 years of experience in HR, employee relations, or employee engagement roles preferred.
- Experience in organizing employee events or handling employee feedback is a plus.
- Excellent communication skills – verbal and written; able to interact effectively at all levels.
- Strong interpersonal skills – approachable, empathetic, and a good listener.
- Problem-solving ability – can handle conflict resolution and sensitive matters with professionalism.
- Organizational skills – able to coordinate multiple projects and meet deadlines.
- Discretion and integrity – maintains confidentiality in handling employee issues.
- Familiarity with labor laws and HR policies.
- Understanding of employee engagement strategies and best practices.
- Basic knowledge of HR systems and employee survey tools.
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