Responsibilities: Troubleshooting of servers, storage & network related problems; on-site diagnosis, isolation, assessment, and preventive maintenance. Testing new releases of network operating systems, network software and new server hardware, and recommending solutions and products to customers as necessary. Maintain a high level technical expertise in industry trends and technologies Qualifications: Must hold a degree in a Computer-related field. Should have at least three years of related technical experience, including a minimum of one year as a Service Engineer Must demonstrate excellent communication skills with a strong customer service orientation. Show more Show less