ROLE SUMMARY Our client is seeking a highly motivated and enthusiastic Customer Service Sales Representative (Outbound), internally known as an Outbound Caller, to join their team and engage drivers for one of their delivery partners. The primary responsibility of this role is to engage with inactive applicants and convert them into an active driver. The successful candidate will be an excellent communicator, results-driven, and passionate about sales and customer service. WORK SCHEDULE: 8:00 AM - 5:00 PM Pacific Daylight Time (11:00 PM - 8:00 AM Philippine Standard Time), follows Philippine holidays POSITION TYPE: Full Time WORK ARRANGEMENT: Remote ESSENTIAL FUNCTIONS: Make outbound calls to a list of active drivers and share updates on available resources Maintain a high volume of daily calls while consistently achieving success targets and performance goals Record and update driver information in the company&aposs CRM system accurately Improve techniques and strategies continuously based on performance data and industry trends Collaborate with team members and management to identify best practices and areas for improvement QUALIFICATIONS: At least 1 year of experience in outbound sales, telesales, or a related field Experience in the gig economy, ride-sharing, or delivery service industry is a plus Familiarity with CRM systems Must be willing to undergo on-site training Excellent written and verbal communication skills, with a customer-centric approach Strong negotiation and persuasion abilities Proven track record of achieving success targets and quotas Ability to work independently and in a team environment Show more Show less