Job title: Bilingual (English-Spanish) Virtual Sales Representative Employment Type: Full Time - Remote with Philippine Employment Benefits Health Care, Social Security Contribution, Paid Leave, 13-Month, etc. About our Client We're excited to announce a unique opportunity with a Leading US-based men&aposs health clinic. Our client is a leader in cutting-edge solutions designed to enhance men&aposs wellness. They offer state-of-the-art procedures to help men improve their quality of life and overall well-being. The clinic provides a supportive and professional environment, where employees can thrive and contribute to improving the lives of others. Job Description: How you'll make an impact Join us as a Bilingual English-Spanish Sales Representative and play a key role in client engagement by handling inbound text inquiries from potential patients. This role focuses on educating prospects about the clinic&aposs procedures, providing exceptional customer service, and converting leads into treated patients at certified provider locations. You'll be essential in guiding prospective clients-both English and Spanish speakers-through the decision-making process and ensuring a seamless experience from initial inquiry to treatment scheduling. Role Overview In this critical role, you will engage with prospective clients through text messaging, using the clinic's approved CRM and applications. You will highlight the benefits of the clinic's procedures, provide personalized bilingual responses , and ensure a professional, tactful communication style-all while driving conversions from leads to treated patients. Key Responsibilities: Customer Engagement: Respond to customer inquiries via text messaging in both English and Spanish , promptly and professionally, ensuring a high-quality experience. Sales Messaging: Use lead engagement and nurturing software to provide clear, informative responses, highlighting the clinic's procedures and their benefits. Personalization: Tailor responses and templates to address individual customer needs, adding a personalized touch. Project Support: Assist with additional sales-related tasks and projects, contributing to the overall sales process. Professional Communication: Maintain respectful and tactful communication at all times, following approved guidelines and processes. Technology Use: Utilize the clinic&aposs designated software and applications for all client interactions, ensuring consistency and efficiency. Required Experience: Sales Experience: Proven experience in sales, customer service, or client engagement, with the ability to drive conversions. Bilingual Fluency: Full proficiency in both English and Spanish , with strong written communication skills in both languages. CRM Proficiency: Familiarity with lead nurturing software and CRM tools to manage client interactions effectively. Analytical Thinking: Ability to analyze lead engagement data, adjusting messaging to improve conversion rates. Tech Savvy: Proficiency in Microsoft Word and Excel to manage tasks efficiently. Preferred Qualifications: Medical Virtual Assistance Experience: Previous experience as a medical virtual assistant, with familiarity in healthcare client engagement. Medical Background: A background in the medical field is a plus, giving candidates an advantage in understanding client needs and procedures. Appointment Setting Experience: Prior experience in appointment setting within a medical environment, handling patient inquiries and scheduling efficiently. What You&aposll Bring to the Team: Customer-Centric Approach: You will focus on providing an excellent customer experience by understanding their needs and delivering tailored responses. Analytical Skills: You will bring an analytical mindset, adjusting strategies based on data to drive better results. Professionalism: You will maintain a professional and respectful tone in all communications, fostering trust and engagement with clients. Independence: You will work effectively on your own, managing time and priorities to meet business objectives. The Type of Candidate We're Looking For: This role is designed for those who thrive in fast-paced, high-growth environments. If you're seeking a passive role with minimal client contact, this position may not be the best fit. We're seeking proactive, driven individuals who are excited to grow, improve processes, and deliver exceptional, bilingual customer service . Schedule: Training Period (2-4 weeks) U.S. Time: Mon-Fri | 10:00 AM - 7:00 PM CDT Philippine Time (PHT): Mon-Fri | 11:00 PM - 8:00 AM PHT (same calendar day) This means training takes place overnight Philippines time, Monday through Friday. Post-Training Schedule U.S. Time: Mon-Fri | 5:00 PM - 2:00 AM EST Philippine Time (PHT): Tue-Sat | 5:00 AM - 2:00 PM PHT After training, the regular shift starts early morning and ends early afternoon Philippine time, from Tuesday through Saturday. Application Come be part of an exciting, fast-paced team that has an excellent reputation in the industry! Show more Show less