IT Support Engineer 3

  • Quezon City, Metro Manila
  • Permanent
  • Full-time
  • 8 days ago
Are you an experienced IT support professional looking for a stable, rewarding career We hear you! Weu0027re looking for a senior IT support rockstar to lead the charge and ensure our clientsu0026rsquo systems run smoothly. At TGT, we value expertise and provide a platform for you to thrive. We offer not only stability but also a collaborative environment where your contributions are recognized and rewarded. YOU DESERVE THE BEST - Enjoy these Perks! Comprehensive day 1 HMO with 10K medical reimbursement Additional HMO coverage for your family + dental coverage Free annual Flu vaccine Continuous career development and certifications Travel & training opportunity oversea Regular awards and recognitions Comprehensive life insurance 24 Paid time offs (with Annual leave conversion) Annual appraisal based on merits Free daily meals (free breakfast on Mondays & free treats on Fridays) Regular engaging company events & promotes work life balance Accessible office sites -- BGC, Alabang & Eastwood Employee referral programs About the Role We are seeking an experienced and highly skilled IT Support Engineer Level 3 to join our dynamic team. As a senior member of the team, you will handle normal to complex issues and will play a crucial role in ensuring the smooth operation of our organizationu0027s technology infrastructure, from workstations, servers, tablets, printers, phones, networks, vendor-specific hardware, software, and general administration tasks. Are you an experienced IT support professional looking for a stable, rewarding career We hear you! Weu0027re looking for a senior IT support rockstar to lead the charge and ensure our clientsu0026rsquo systems run smoothly. At TGT, we value expertise and provide a platform for you to thrive. We offer not only stability but also a collaborative environment where your contributions are recognized and rewarded. YOU DESERVE THE BEST - Enjoy these Perks! Comprehensive day 1 HMO with 10K medical reimbursement Additional HMO coverage for your family + dental coverage Free annual Flu vaccine Continuous career development and certifications Travel & training opportunity oversea Regular awards and recognitions Comprehensive life insurance 24 Paid time offs (with Annual leave conversion) Annual appraisal based on merits Free daily meals (free breakfast on Mondays & free treats on Fridays) Regular engaging company events & promotes work life balance Accessible office sites -- BGC, Alabang & Eastwood Employee referral programs About the Role We are seeking an experienced and highly skilled IT Support Engineer Level 3 to join our dynamic team. As a senior member of the team, you will handle normal to complex issues and will play a crucial role in ensuring the smooth operation of our organizationu0027s technology infrastructure, from workstations, servers, tablets, printers, phones, networks, vendor-specific hardware, software, and general administration tasks. Your Key Responsibilities: Systems and Network Administration (systems deployment & migration, Patch mgmt., router & switches configuration, routing protocols, firmware upgrades, firewall system management) Windows Servers 2012-2019 (AD, AZURE AD, DNS, DHCP, Online Exchange/ 0365) Virtualization: VMware & HyperV Backup systems and Storage Network and Security (Firewall Systems, Router and Switches etc..) Good Scripting skills (e.g., PowerShell, Python, Bash) and experience with automation frameworks. Manage escalated unresolved tickets to the appropriate support specialists or service group Recommends system and process improvements to enhance quality service for the client and its clientele. What youu0026rsquoll bring in: Sound problem-solving and decision-making skills. High Level of Technical Expertise u0026ndash at least 3 years in a Senior role Flexibility and enthusiasm about the possibility of handling new technologies Good communication skills in English MSP background Amenable to work on site: MDC/Alabang Night Take charge of your career with us and enjoy ample opportunities for professional growth and development.

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