Looking to build a rewarding career in customer service and sales? Join our team as a CSR - No Experience Required in Mandaluyong and become part of a fast-paced, growth-oriented company in the BPO industry. We're looking for enthusiastic individuals who may be new to the BPO world but have at least 6 months of call center sales experience and a drive to succeed.As a Customer Service Representative, you'll handle customer inquiries, provide product or service information, and upsell or recommend solutions that meet client needs.This is your chance to join a high-performing team where training, coaching, and career advancement are part of the culture.Key Responsibilities in CSR :Handle incoming and outgoing calls to assist customers with product or service concernsPresent and upsell company products or services based on customer needsMeet or exceed daily, weekly, and monthly performance targetsAccurately document call details and maintain records in the systemEnsure excellent customer experience while adhering to company policiesCollaborate with team leads and attend coaching or training sessionsJob Requirements :Minimum of 6 months sales experience in a call center environmentWith or without BPO backgroundHigh School Graduate (old curriculum), Senior High School, or College LevelStrong communication and customer handling skillsWilling to work onsite in MandaluyongAmenable to shifting schedules.
