Guest Service Officer

Tap Growth ai

Paranaque City, Metro Manila
Permanent
Full-time

8 days ago

🌟 We're Hiring: Guest Service Officer! 🌟We are seeking a dedicated and customer-focused Guest Service Officer to provide exceptional service and support to our guests. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle various guest inquiries and requests professionally while ensuring a memorable experience.📍 Location: Parañaque, Philippines
⏰ Work Mode: Work From Office
💼 Role: Guest Service OfficerWhat You'll Do:
🎯 Welcome and assist guests with check-in/check-out procedures
📞 Handle guest inquiries, complaints, and requests promptly
🗂️ Maintain accurate guest records and reservation systems
🤝 Coordinate with other departments to fulfill guest needs
💡 Provide information about facilities, services, and local attractions
📋 Process payments and handle billing inquiriesWhat We're Looking For:
✅ Excellent verbal and written communication skills
✅ Previous experience in hospitality or customer service
✅ Strong problem-solving and multitasking abilities
✅ Professional appearance and positive attitude
✅ Proficiency in computer systems and hotel software
✅ Flexibility to work various shifts including weekendsReady to create amazing guest experiences? 🚀 Apply now and join our team!

Tap Growth ai

Apply Now