Sales Compliance Manager

• Lead a team of on-site and remote team members spanning multiple domestic, and potentially international, geographies
• Partner with stakeholders to inform and further develop our compliance standards; define and execute on our inspection process of Expert performance measurements against those standards and our client requirements
• Recruit, develop, and evaluate a team of leaders and team members; drive ongoing technical and personal development for direct reports
• Monitor team metrics, projects, initiatives, and impacts, and provide regular readouts to leadership
• Work with cross-functional partners to continuously improve processes and technology
• Facilitate knowledge sharing and upskilling in compliance standards and processes for auditing organizations
• Ensure proper training and implementation of compliance tools and processes throughout all levels of the organization
• Lead and/or observe listening and calibration sessions; ensure continued calibration with partners and stakeholders
• Act as a subject matter expert for sales compliance across channels; provide recommendations to Sr. leaders and develop initiatives in response
• Collaborate and create strong interpersonal relationships between departments and teams for total experience monitoring
• Consistently gather stakeholder feedback to identify needs and ensure proper support; suggest improvements or changes to operational policies/procedures where appropriate
• Provide ad-hoc facilitation, strategy sessions, and training on new and existing compliance systems, scorecards, and procedures

• Experience leading and collaborating cross functionally
• Ability to prioritize multiple initiatives, delegate where needed, suggest/implement new solutions to complex problems, and drive results
• Ability to quickly build strong, trust-based relationships and communicate clearly (both in writing and verbally)
• Strong executive presence (even under stress) and ability to influence without authority
• Experience creating, testing, implementing, or evaluating Compliance programs
• Strong business acumen and ability to drive team members and partners toward a vision
• Capable of working in an autonomous, fast-paced environment while ensuring priorities and deadlines are met to standard
• Successfully manage multiple projects/initiatives concurrently

• Bachelor’s Degree or equivalent combination of education and experience
• 2+ years of people leadership experience
• 2+ years of quality, compliance, regulatory experience or related field
• 2+ years of experience or leadership in analytical duties including tracking and managing data

Asurion