About the job Medical Virtual AssistantPosition Title: Medical Virtual AssistantWork Set Up: OnsiteQuick Rundown:Support healthcare professionals with administrative, clerical, and patient-related tasks. The ideal candidate will have experience in the medical field, excellent communication skills, and proficiency in healthcare systems and software.What You'll Do:Schedule and manage patient appointments, follow-ups, and remindersHandle inbound and outbound calls, emails, and messages from patients and healthcare providersAssist with medical billing, insurance verification, and claims processingMaintain and update electronic health records (EHR) and patient databasesTranscribe medical dictations and prepare reports, summaries, and correspondenceConduct patient intake by gathering medical history, symptoms, and other necessary detailsProvide administrative support, such as managing documents, handling prescriptions, and coordinating lab resultsEnsure compliance with HIPAA and other relevant healthcare regulationsAssist with telemedicine appointments and virtual patient supportPerform other administrative duties as assigned by healthcare providersWhat We're Looking For:Proven experience as a Medical Virtual Assistant, medical receptionist, or in a similar healthcare administrative roleFamiliarity with EHR/EMR systemsKnowledge of medical terminology, billing, and insurance processesStrong organizational skills and attention to detailExcellent verbal and written communication skillsAbility to work independently, multitask, and meet deadlinesProficiency in Microsoft Office, Google Workspace, and other relevant toolsUnderstanding of HIPAA and patient confidentiality regulationsWhy You'll Love Joining the CO Fam!At Clark Outsourcing, we're redefining what it means to work in a BPO. This isn't your regular office setup-it's where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you'll have to experience it yourself to believe it.Here's what's in store for you:Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!At CO, it's not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can't wait to welcome you to the team!
