Relationship Manager
- Mandaluyong City, Metro Manila
- Permanent
- Full-time
Job Type: Full-Time | RemoteWe're looking for a dynamic Relationship Manager to join our team and own client relationships from end to end. Youll serve as the trusted advisor to key accountsdriving satisfaction, retention, and revenue growth through strategic support and proactive communication.Key Responsibilities:Build and maintain strong, long-term client relationshipsServe as the main point of contact between clients and internal teamsStrategically manage and grow client accountsIdentify upselling and cross-selling opportunitiesMonitor performance, generate insights, and present reportsResolve client issues with speed and professionalismCollaborate across teams to ensure on-time delivery of projectsLead client meetings, feedback sessions, and presentationsStay updated on industry trends and agency offeringsRequirements:2+ years' experience in account management or client successStrong interpersonal and communication skillsAnalytical mindset with a data-driven approachFamiliar with Google Workspace (especially Google Sheets)Proficiency in tools like ClickUp, Instagantt, or similarOrganized, detail-oriented, and proactiveBackground in digital, creative, or tech industries is a plusKey Metrics:Client retention and satisfactionRevenue and upsell growthOn-time project deliveryClient referrals and testimonialsReady to take the lead on client success? Apply now.