Relationship Manager

Mandaluyong City, Metro Manila
Permanent
Full-time

2 months ago
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We are hiring a Relationship Manager to lead client engagement, drive account growth, and ensure smooth coordination between clients and internal teams. The ideal candidate will have a consultative approach, strong communication skills, and a solid background in marketing or creative services. You’ll manage key accounts, identify upselling opportunities, and help deliver successful project outcomes.Key Responsibilities:

Build and maintain strong, strategic client relationships
Act as the primary liaison between clients and internal teams
Develop account plans, monitor performance, and present insights
Proactively manage issues and ensure high client satisfaction
Identify and pitch upsell/cross-sell opportunities aligned with client needs
Collaborate on project timelines using tools like ClickUp and Instagantt
Lead client meetings, presentations, and feedback sessions
Stay updated on industry trends and marketing best practices

RequirementsQualifications:

Bachelor's degree in Business, Marketing, Communications, or a related field
At least 3–5 years of experience in relationship or account management, preferably in advertising, marketing, or creative industries
Strong understanding of marketing services and industry trends
Proven ability to build strong client relationships and manage multiple accounts
Skilled in upselling, cross-selling, and consultative selling techniques
Excellent communication, presentation, and negotiation skills
Proficient in project management and collaboration tools
Analytical and problem-solving mindset with a focus on delivering value

AvantePH