Internal Account Manager
- Taguig City, Metro Manila
- Permanent
- Full-time
- Account Management: Oversee a portfolio of accounts, ensuring consistent communication, relationship development, and alignment with customer goals.
- Sales Growth: Identify and pursue upsell and cross-sell opportunities within existing accounts to maximize revenue potential.
- Customer Engagement: Act as a trusted advisor and key point of contact for customers, understanding their business needs and delivering solutions that support their objectives.
- Business Development: Support lead generation and new business acquisition efforts by identifying potential customers and market opportunities.
- Forecasting & Analysis: Provide analytical support including sales forecasting, performance tracking, and market insights to inform strategic decisions.
- Collaboration: Work closely with the Manager Partner Sales and other members of the Sales Team to ensure seamless customer experience and alignment with business goals.
- Entry to Mid-level experience in Account Management, Business Development, Sales, or other related disciplines.
- Experience managing commercial relationships with international and domestic Telecoms operators
- Demonstrated success in an account management or sales environment, with strong commercial acumen and negotiation experience
- Good experience within international wholesale telecommunications (across all areas e.g. Enterprise, OTT, Calling card, Mobile, Fixed line, cable)
- Good understanding of Carrier relationship management
- Relationship building and management skills, and strong presentation skills
- Excellent communication and networking skills
- Excellent analytical and numerical skills
- Strong planning and organisational skills
- Shows initiative and is quick thinking and resourceful
- Time management and workload management skills
- Highly motivated and goal oriented
- Ability to learn and develop personally and professionally