Internal Account Manager

Manila City, Metro Manila
Permanent
Full-time

8 days ago

The OpportunityOur client is a leading technology company powering global communication through innovative software and telecom solutions. With a strong presence across the Asia-Pacific region, they are known for delivering cutting-edge communication platforms that help businesses connect, grow, and thrive.They are now seeking an Account Manager to oversee a portfolio of domestic and international customers. This role will focus on building long-term client relationships, driving growth opportunities, and ensuring customer satisfaction through proactive engagement and tailored solutions. This is your chance to join a dynamic, growth-oriented business where you will play a key role in shaping client success.ASW Global operates on a Hybrid model. You will be required to report onsite once a week, and four times at home with a regular shift schedule of 6:30 AM to 3:30 PM Manila time.Key Responsibilities

Manage and nurture a portfolio of accounts, building trust and aligning solutions with customer objectives.
Act as the primary point of contact for internal and external customers and respond to inquiries through various communication platforms.
Provide effective solutions based on customer needs and requests.
Provide sales forecasting, performance analysis, and market insights to guide decision-making.
Collaborate with sales leadership and internal teams to deliver a seamless customer experience.
Monitor account performance, manage risks, and contribute to continuous process and service improvements.

Skills, Experience & Qualification

Bachelor's degree in Business Development, Marketing, Sales, or related field.
At least 3 years' proven experience in account management or sales.
Demonstrated success in managing commercial relationships, ideally within international and domestic telecom environments.
Knowledge of international wholesale telecommunications, carrier relationships, or enterprise communication services.
Strong commercial acumen with proven negotiation and problem-solving skills.
Excellent communication, networking, and relationship-building skills.
Strong analytical, numerical, and organizational skills with the ability to manage multiple priorities.
Self-motivated, goal-oriented, and resourceful with a proactive approach to customer engagement.

ASW Offers

Be part of a Great Place to Work® certified company that's going places!
Thrive in a dynamic, inclusive, and supportive culture that celebrates collaboration, diversity, and shared success across borders.
Enjoy competitive compensation that recognizes your skills and contributions.
Work with global clients and stakeholders, gaining valuable international exposure.
Comprehensive medical benefits to support your well-being, covering your family member(s).
Generous paid leave entitlements, because life outside work matters too.
Exciting team outings, company events, and travel opportunities, like our annual overseas trips, unforgettable parties, and more.
Collaborate with colleagues across Malaysia, Vietnam, the Philippines, and Australia, expanding your global perspective.
Ongoing training and career development tailored to your role and the industry.

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AS White Global

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