Internal Account Manager

Taguig City, Metro Manila
Permanent
Full-time

6 days ago

Our organization is a software company revolutionizing global communication. Our platform offers a comprehensive communication stack, spanning carrier infrastructure to enterprise collaboration, serving diverse Asia-Pacific regions. Combining telecom and software expertise, we drive the evolution of modern communication.Purpose of roleThe Internal Account Manager is responsible for managing a portfolio of domestic and international customers across the organization and Exchange businesses. The role focuses on nurturing relationships with existing accounts, identifying growth opportunities, and ensuring customer satisfaction through proactive engagement and tailored solutions.Key responsibilities

Account Management: Oversee a portfolio of accounts, ensuring consistent communication, relationship development, and alignment with customer goals.
Sales Growth: Identify and pursue upsell and cross-sell opportunities within existing accounts to maximize revenue potential.
Customer Engagement: Act as a trusted advisor and key point of contact for customers, understanding their business needs and delivering solutions that support their objectives.
Business Development: Support lead generation and new business acquisition efforts by identifying potential customers and market opportunities.
Forecasting & Analysis: Provide analytical support including sales forecasting, performance tracking, and market insights to inform strategic decisions.
Collaboration: Work closely with the Manager Partner Sales and other members of the Sales Team to ensure seamless customer experience and alignment with business goals.

This role is ideal for someone who thrives in a fast-paced environment, enjoys building long-term customer relationships, and is passionate about driving business growth through strategic account management.Qualifications and experience

Entry to Mid-level experience in Account Management, Business Development, Sales, or other related disciplines.

Experience managing commercial relationships with international and domestic Telecoms operators
Demonstrated success in an account management or sales environment, with strong commercial acumen and negotiation experience
Good experience within international wholesale telecommunications (across all areas e.g. Enterprise, OTT, Calling card, Mobile, Fixed line, cable)
Good understanding of Carrier relationship management
Relationship building and management skills, and strong presentation skills
Excellent communication and networking skills
Excellent analytical and numerical skills
Strong planning and organisational skills
Shows initiative and is quick thinking and resourceful
Time management and workload management skills
Highly motivated and goal oriented
Ability to learn and develop personally and professionally

Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.Why You'll Love Working Here:🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.

Satellite Office

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