As we expand our services and enhance the user experience, we seek a dynamic and experienced Employee Relations Officer to join our growing team. Job Description Handle employee inquiries and concerns related to company policies, procedures, and benefits Investigate and resolve employee complaints, grievances, and disciplinary issues in a timely and fair manner Conduct employee relations investigations and implement corrective actions as necessary. Assist in the development, implementation, and communication of employee relations projects, policies, and procedures Facilitate mediation and conflict resolution sessions between employees and management together with Legal representatives Ensure compliance with employment laws and regulations, including labor standards, anti-discrimination laws, safe spaces, and health and safety regulations Conduct regular reviews to identify potential compliance risks Provide advice and guidance on employment law matters Serve as an HR Business Partner to designated departments, providing HR guidance and support to drive organizational effectiveness and achieve business objectives Conduct Probationary Performance Evaluations Conduct Exit interviews for deep-dive analysis of employee experience Contribute to employee engagement initiatives, such as employee and management surveys, team-building activities, and recognition programs Adhere to company policy and procedures Achieve or exceed targets and other key objectives assigned by your Immediate Supervisor Participate in ongoing training and development programs Accept other associated responsibilities and projects as the need arises Benefits Requirements Bachelor&aposs degree in Human Resources, Industrial Relations, or a related field At least 2-3 years of employee relations, HR, or a related field Ability to create reports to enable informed decision-making Strong communication and interpersonal skills Empathy and conflict resolution skills Strong organizational and time-management skills Ability to maintain confidentiality Strong attention to detail Show more Show less