Employee & Labor Relations Officer

• Serve as the first point of contact for employee concerns, grievances, and workplace conflicts.
• Provide guidance and support to managers and employees on employee relations issues.
• Promote open communication to maintain a positive and productive work environment.

• Ensure compliance with labor laws, government regulations, and company policies.
• Support collective bargaining processes and labor union negotiations (if applicable).
• Monitor and implement provisions of collective bargaining agreements (CBA).

• Manage investigations of employee complaints, misconduct, or violations of policies.
• Recommend and facilitate appropriate disciplinary actions in accordance with due process.
• Maintain accurate records of grievances, hearings, and outcomes.

• Assist in the formulation, review, and enforcement of HR and labor-related policies.
• Ensure consistent application of workplace policies and procedures across departments.

• Support employee engagement initiatives to strengthen morale and retention.
• Organize programs that promote employee welfare, well-being, and workplace harmony.
• Foster positive management–employee relations through regular dialogues and feedback sessions.

• Prepare reports on employee relations trends, disciplinary cases, and grievance statistics.
• Maintain confidential employee relations records and documentation.

• Conduct orientations and training for managers and employees on labor laws, grievance handling, and workplace policies.
• Advise leadership on emerging employee relations issues and recommend preventive measures.
• Performs other tasks that may be assigned from time to time

• Bachelor’s degree in human resource management, Psychology, Business Administration, Law, or a related field.
• Professional certifications in Labor Relations, Industrial Relations, or HR (e.g., CHRP, CHRM) are an advantage.

• At least 2–3 years of experience in employee relations, labor relations, or human resources.
• Experience in grievance handling, disciplinary case management, and policy implementation.
• Exposure to union/labor relations and collective bargaining (preferred, if applicable).

• Strong knowledge of Philippine Labor Code, DOLE regulations, and HR best practices.
• Familiarity with conflict resolution, workplace investigations, and due process procedures.
• Understanding of employee engagement and organizational culture-building.

• Excellent communication (verbal and written) and interpersonal skills.
• Strong conflict resolution, negotiation, and mediation abilities.
• Analytical and problem-solving skills for handling complex employee issues.
• Ability to maintain confidentiality and exercise sound judgment in sensitive matters.
• Proficient in MS Office and HRIS systems.

• High level of integrity, professionalism, and impartiality.
• Empathetic yet firm approach to decision-making.
• Ability to work independently and collaboratively with management and employees.
• Strong organizational and time-management skills.

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