SAP O2C Functional Consultant, Senior Staff Engineer
Nagarro View all jobs
- Manila City, Metro Manila
- Permanent
- Full-time
- Participate in end-to-end BPE Commerce implementation projects, supporting all phases including requirement gathering, solution design, configuration, testing, training, UAT, data migration, and go-live support.
- Lead and contribute to O2C processes in BPE Commerce including product catalog, pricing, promotions, customer management, cart, checkout, order management, returns, and refunds.
- Drive functional design and solution workshops with business stakeholders to translate business requirements into BPE Commerce solutions.
- Work closely with SAP SD / S/4HANA teams to ensure seamless Commerce-to-SAP integration for order creation, billing, delivery, and invoicing.
- Establish strong credibility and act as a trusted advisor to client stakeholders across business and IT teams.
- Review and validate Functional Requirement Specifications (FRS), solution designs, and functional configuration documents.
- Provide functional guidance on BPE Commerce capabilities, best practices, and solution quality across projects.
- Support issue analysis and resolution by leveraging functional knowledge of O2C flows and integrations.
- Collaborate effectively with distributed teams including technical developers, integration teams, and offshore/onshore stakeholders.
- Analyze and resolve complex business and system issues under tight timelines and project pressure.
- 8+ years of overall experience with strong exposure to BPE Commerce (SAP Commerce Cloud) or equivalent commerce platforms, with deep O2C functional knowledge.
- Proven experience in at least one end-to-end BPE Commerce implementation.
- Strong understanding of O2C processes including pricing, promotions, order orchestration, returns, refunds, and customer lifecycle.
- Hands-on experience with Commerce-SAP S/4HANA (SD) integrations.
- Good understanding of integration touchpoints with SAP SD, FI, logistics, and external systems.
- Experience leading functional solution design and client discussions.
- Strong analytical, problem-solving, and communication skills.
- Ability to manage multiple priorities and work flexibly to meet aggressive project deadlines.
- Experience in B2B / B2C commerce scenarios and retail processes will be an added advantage.