Client Success & Business Operations Assistant (Part-Time)

Philippines
Permanent
Full-time

1 month ago
Apply easily

We’re supporting a fast-growing U.S.-based B2B lead generation agency, and we’re looking for a highly responsive, detail-driven Client Success & Business Operations Assistant to join the team in a part-time capacity.In this role, you’ll work directly with the founder to manage client communications, maintain lead generation workflows, and keep business operations running smoothly. From handling inboxes and updating lead pipelines to supporting client chats and organizing deliverables—this role is all about responsiveness, precision, and initiative.If you're someone who writes flawlessly, thinks on your feet, and thrives in a fast-moving environment, this could be a long-term opportunity to grow within a high-performance remote team.🎁 Perks & Benefits

💵 Paid in USD every 15th & 30th of the month
🏖️ Up to 14 days of Paid Time Off per year
🇵🇭 Observance of Philippine Regular Holidays (paid)
🏡 100% remote – work from anywhere
🌍 Collaborate directly with the founder and high-performing growth teams
🚀 Contribute to the growth of a fast-scaling B2B lead generation business

🧩 What You’ll Do

Respond Rapidly: Manage all inbound client or lead messages, responding within 5 minutes during your shift via email, Fiverr, or other platforms
Client & Lead Support: Assist in understanding client needs, routing messages, and supporting onboarding and sales conversations
Lead Generation Ops: Help manage and execute outbound lead gen tasks using

and similar platforms * Data Organization: Maintain clean, accurate spreadsheets using Excel (including VLOOKUP, XLOOKUP, Pivot Tables)

Email Marketing Tasks: Support campaign list building, test sends, and template management in platforms like Mailchimp or Klaviyo
Inbox Management: Draft, organize, escalate, and track communications across platforms
Task & Project Tracking: Follow up on deliverables, monitor timelines, and support smooth day-to-day operations
Admin Support: Assist with documentation, reporting, and general business tasks
(Bonus) Provide light technical assistance on HTML email templates or Python-based scripts if comfortable

✅ Who You Are

You have 4+ years of experience as a Virtual Assistant, Executive Assistant, or in Client/Operations Support
You’re fluent in English with native-level writing skills and professionalism in every message
You’re fast and ultra-responsive—able to reply to messages within 1–2 minutes during your shift
You’re proactive and independent—you anticipate problems and take initiative without needing to be told
You’re organized and tech-savvy, especially in Excel and online lead gen tools
You have hands-on experience with

or similar lead generation platforms—this is a must * You thrive in fast-paced environments and can handle pressure with clear thinking and strong communication

You’re eager to learn, adapt, and grow with a team that moves fast and values ownership
Bonus points if you have experience working on Fiverr gigs, with founders, or in B2B lead generation or email marketing
You’re fully available to work the following schedule:

Training Period (First 3–6 Months):

4 hours/day, Monday–Friday, 11:00 AM–3:00 PM EST
Part-Time Hours (Post-Training):

2–4 hours/day, between 8:00 PM–12:00 MN EST

Shift to daytime PH hours is possible after training, depending on performance and independence

📩 How to Apply * Submit your updated resume

1-2 minute Loom self-intro video showcasing your relative experiences
(Optional) Share examples of lead gen work, client communications, or Excel files you’ve managed

🧠 This is a role for someone who’s fast, sharp, and obsessed with staying on top of things. You’re the kind of person who doesn’t just respond—you anticipate. If you’re looking for a long-term, high-ownership opportunity with a founder-led business, we’d love to meet you.📋 Application Process OverviewOur comprehensive selection process ensures we find the right fit for both you and our clients: * Initial Application - Submit your application and complete our prequalifying questions

Video Introduction - Record a brief one-way video introduction to showcase your communication skills
Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)
Recruitment Interview - Initial screening with our talent team
Executive Interview - Meet with senior leadership to discuss role alignment
Client Interview - Final interview with the client team you'd be supporting
Background & Reference Check - Professional reference verification
Job Offer - Successful candidates receive a formal offer with competitive compensation package

Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.

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