
Restaurant Manager
- Makati City, Metro Manila
- ₱30,000-40,000 per month
- Permanent
- Full-time
- Hire, train, supervise, and evaluate restaurant staff.
- Create and manage work schedules while optimizing labor costs.
- Promote a positive work culture and team engagement to ensure employee retention.
- Monitor and manage daily, weekly, and monthly expenses, including food, beverage, and labor costs.
- Develop and implement budgets; track performance against financial targets.
- Analyze P&L statements and implement strategic changes to improve profitability.
- Ensure food and beverage products meet quality and presentation standards.
- Oversee front-of-house and back-of-house service to ensure operational excellence.
- Maintain cleanliness, hygiene, and organization throughout the restaurant.
- Greet and engage with customers to ensure a welcoming experience.
- Address and resolve customer complaints or concerns promptly.
- Monitor service levels and customer feedback to continuously improve service.
- Ensure timely and efficient service aligned with standard sequence of service protocols.
- Monitor table turnover rate, speed of service, and order accuracy.
- Drive high levels of food quality, presentation, and guest satisfaction.
- Ensure compliance with all local health, sanitation, and safety regulations.
- Maintain a clean and safe working environment for both staff and customers.
- Oversee food safety protocols and employee hygiene standards.
- Manage food, beverage, and restaurant supply inventories.
- Implement procedures to minimize waste, spoilage, and stock-outs.
- Coordinate with suppliers to ensure timely delivery of quality products.
- Improve kitchen and service efficiency, including reducing wait times and increasing order accuracy.
- Meet daily and weekly sales targets and other key performance indicators (KPIs).
- Ensure effective time management and productivity across the team.
- Staff productivity and retention rate
- Food and labor cost control
- Customer satisfaction ratings and feedback
- Table turnover rate and order accuracy
- Compliance with health and safety standards
- Revenue performance vs. targets
- Bachelor’s Degree in Business, Hospitality Management, or a related field (preferred)
- 3–5 years of proven experience in restaurant management, preferably in high-volume operations
- Strong leadership and team management skills
- Excellent interpersonal and communication abilities
- Analytical thinker with problem-solving capabilities
- Knowledge of restaurant trends, operations, and best practices
- Ability to multitask and thrive in a fast-paced environment